Content Specialist

We’re working with a major retail and merchandising company based in Framingham, MA (Monday–Thursday onsite, Friday remote) . Their product content team plays a critical role in driving online sales by ensuring best-in-class digital product presentation across their eCommerce platforms.

They’re looking for a Content Specialist to join their team and support the creation, population, and optimization of product listings. You’ll work closely with merchandising, marketing, and vendors to maintain accurate, compelling product content that enhances the customer experience and drives conversions. This is a full-time opportunity with a competitive hourly rate and potential for a second remote day once fully onboarded.

Required Skills & Experience

Proficiency in Microsoft Excel and Microsoft Office Suite

Strong written and verbal communication skills

Excellent organizational, time management, and multitasking abilities

Ability to work cross-functionally with marketing, content providers, and product vendors

High School Diploma or GED (Bachelor’s Degree preferred)

Desired Skills & Experience

Experience with eCommerce platforms, or web content

Background in merchandising, marketing, or business management

Strong analytical and problem-solving skills

Detail-oriented with an ability to identify process improvement opportunities

What You Will Be Doing

Daily Responsibilities

Populate and maintain online product content for all SKUs within assigned categories

Coordinate timely product updates to align with launches, catalogs, and promotions

Maintain and improve product hierarchies, cross-sells, keywords, and attributes

Act as a subject matter expert for your content category

Generate reports and identify areas for optimization

Collaborate with cross-functional teams including marketing, merchandising, and vendors

You will receive the following benefits :

Paid Time Off (PTO)

Potential hybrid flexibility after training

Opportunity to join a fast-paced team that’s directly contributing to revenue

Collaborative, supportive work environment