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ServiceNow Administrator
Artech LLCTroy, MIjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionExperience with Integration Hub and Workflow Data Fabric ServiceNow certifications (CSA, CAD, CIS-ITOM) are highly desirable Experience with Event Management and / or Health Log Analytics ITIL Foundation certification Configure, customize, and maintain the ServiceNow platform, focusing on ITSM, ITOM, and ITAM modules Develop and implement workflows, business rules, UI policies, client scripts, and other customizations Perform system upgrades, patching, and maintenance Manage and maintain ServiceNow integrations with other systems Implement and manage ServiceNow Discovery to accurately populate the CMDB Develop and maintain Service Maps to visualize and manage service dependencies Identify and implement automation opportunities to reduce manual effort and improve service delivery Provide technical support and troubleshooting for ServiceNow users Stay up to date with the latest ServiceNow features and best practices Comprehensive health, dental, and vision insurance Opportunities for professional development and certification Inclusive and diverse work environment Supportive team culture that values work-life balance
Job Title : Location : Troy, MI
Salary Range : Competitive
Introduction
Join our dynamic team in Troy, MI, where you will play a pivotal role in driving automation and optimizing IT Service Management (ITSM) and IT Operations Management (ITOM) capabilities. This is an exciting opportunity to work in a vibrant community known for its rich history and growing tech industry.
Required Skills & Qualifications
- Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience)
- ServiceNow Certified Systems Administrator (CSA) or Certified Application Developer (CAD) preferred
- Minimum of seven years of experience as a ServiceNow administrator and / or developer
- Strong experience with ServiceNow ITOM modules (Discovery, Service Mapping)
- Experience with Flow Designer, scripting (JavaScript, Glide), and web services (REST, SOAP)
- Experience with CMDB management and best practices
Preferred Skills & Qualifications
Day-to-Day Responsibilities
Company Benefits & Culture
For immediate consideration please click APPLY
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Servicenow Administrator • Troy, MI