Systems Engineer

JOB DESCRIPTION

EMPLOYER : Delta Dental Insurance Company

TITLE : Systems Engineer

Location : 1130 Sanctuary Pkwy, Alpharetta, GA 30009; Must live within reasonable distance from HQ and appear in office as required.

Salary : $152,123 - $160,000 / yr ; 40 hours / week.

RESPONSIBILITIES

• Monitor and work ticket queue in order to triage, isolate, and remediate incidents and fulfill service requests as generated by end users to provide the operational support, customer engagement, and continual service improvement of Delta Dental's desktop environments and applications portfolios.
• Provide business-facing support and conduct business requirements analysis to deliver capabilities and technology integrations across platforms for greater employee effectiveness.
• Perform monthly patching and maintenance of software to improve upon existing employee engagement models, build upon ITSM processes for incident management, request management, and release management and continuously build more connected and interoperable platforms while planning, building, and implementing the Workplace Engineering technology roadmap. Patch, update, manage, and create software packages for Windows-based SCCM and Intune or with macOS computers and Jamf.
• Provide desktop engineering best practices, escalated customer support for Windows and macOS computers and operating systems, and configure, manage, and maintain desktop gold master images.
• Support operations and also partner with team members for strategic planning, road map development, and project implementation.
• Performing Monthly patching and maintenance of software. Remediating any systems which are missing patches.
• Working on migrating all assets to Intune.
• Must live within reasonable distance from HQ and appear in office as required.

QUALIFICATIONS

Base Pay Information

The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity.

Pay Grade 21. $152,123-$160,000 / yr

TO APPY-Apply online directly at-https : / / ejep.fa.us2.oraclecloud.com / hcmUI / CandidateExperience / en / sites / CX_1 / job / 2938 / ?utm_medium=jobshare&utm_source=External+Job+Share

ABOUT THE TEAM

At Delta Dental, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who make those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that when we take exceptional care of each other, we can make a positive impact for all.

We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at all levels, and a work environment focused on teamwork and camaraderie.

Discover the smiling faces behind Delta Dental and experience our values and culture in action by connecting with us on social media. Follow Delta Dental Ins. on Facebook and Instagram , #LifeatDDins on Facebook and Instagram , Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn . If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us!

Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The Delta Dental of California network includes affiliates Delta Dental Insurance Company; Delta Dental of Pennsylvania; Delta Dental of New York, Inc.; Delta Dental of the District of Columbia; Delta Dental of Delaware, Inc.; and Delta Dental of West Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands.

The company and its affiliates are part of Delta Dental Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of Delta Dental companies, we offer dental coverage in all 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company.

Delta Dental Ins. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. Delta Dental is committed to providing equal employment opportunities to all employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies.

Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time.

Proof of eligibility to work in the United States must be provided if selected for hire.

If You Are A Current Employee Click Here To Apply