Crisis Intervention Specialist

Pay Range

Hiring Range : $17.18 - $20.62 hourly

Pay Range : $17.18 - $24.06 hourly

About the Job

As an ambassador of the Library, the Crisis Intervention Specialist helps create a welcoming and safe gathering place for the community. Working under the direct supervision of the Library’s Crisis Intervention Manager, and with an unwavering commitment to diversity, equity, and inclusion, the Crisis Intervention Specialist will :

• Maintain the safety and well-being of patrons and staff on library campuses by responding and assisting with emergency situations on library property.
• Contact police, fire department, or other emergency services as needed.
• In collaboration with the Library Social Worker, provide referrals to community resources to patrons in need.
• Answer routine inquiries and direct patrons to appropriate areas.
• Address disruptive or unsafe patron behaviors in a trauma informed manner, using appropriate redirection and de-escalation techniques.
• Prepare and submit objective, accurate, and clear reports and activity logs in a timely fashion.
• Perform scheduled safety checks of the library campus in all weather conditions.
• Perform other duties as assigned.

Requirements

Education and Experience

Hours

Requirements

Ability to

Benefits