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Director of Sales Enablement

Director of Sales Enablement

Service ExpressGrand Rapids, MI
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Details

Director of Sales Enablement

Location : Grand Rapids – Hybrid | Full-Time | Sales Department

Are you passionate about empowering sales teams to reach their full potential?

At Service Express, we’re on a mission to grow and develop high-performing sales professionals—and we’re looking for a strategic, people-focused leader to drive that mission forward.

As our  Director of Sales Enablement , you’ll lead the design and execution of enablement strategies that boost productivity, accelerate ramp time, and support ongoing development across our sales organization. You’ll collaborate cross-functionally to deliver impactful training, tools, and content that align with business goals and fuel revenue growth.

What You’ll Be Doing :

  • Develop and deliver high-impact sales training programs and onboarding experiences.
  • Partner with Learning & Development, Marketing, Product, and Sales Ops to ensure teams have the right tools and content at the right time.
  • Manage enablement platforms and CRM-integrated tools (Salesforce preferred).
  • Implement new technology, design and implement new strategies to elevate performance.
  • Drive adoption of sales methodologies and process improvements.
  • Monitor program effectiveness using KPIs and feedback loops.
  • Lead and coach a team of enablement professionals, fostering a culture of continuous learning and performance.

What You Will Bring :

We’re looking for someone who can demonstrate :

  • A strong career history over the past 10 years, with a focus on revenue enablement.
  • Direct responsibility for driving enablement strategies that impact revenue growth.
  • Clear goals and metrics used to measure success in previous roles.
  • Experience building enablement programs, processes, or training from the ground up.
  • Familiarity with sales methodologies you’ve implemented and scaled.
  • Use of tools and data to identify performance gaps and drive improvements.
  • Leadership that keeps teams aligned with company objectives.
  • Influence across teams and departments, even without direct authority.
  • A growth mindset, including examples of learning from failure and adapting.
  • Self-awareness around personal development and feedback themes from past performance reviews.

    • Who You’ll Work With :

    You’ll collaborate with Sales, Marketing, Service, and L&D teams to align training with company goals. You’ll also contribute to planning and forecasting with revenue leadership and provide feedback to Sales Leadership on team performance.

    The Service Express Person :

  • Adaptable, collaborative, and results-driven.
  • Committed to self-development and continuous improvement.
  • High integrity and strong relationship-building skills.

    • We Offer :

  • Workplace flexibility that empowers our employees.
  • Opportunities for personal growth and career advancement.
  • Paid volunteer hours and birthday off.
  • Comprehensive health insurance options starting on day one.
  • 50% health club membership reimbursement.
  • Company 401(k) match.
  • Competitive salary ranging from $150k-$180k , based on experience.

    • We’re committed to creating an inclusive and supportive workplace.

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    Director Of Sales • Grand Rapids, MI