General Merchandise Expert

Starting Hourly Rate / Salario por Hora Inicial : $19.75 USD per hour

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction

, loyalty enrollment

and

store cleanliness

Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption,

usage

and

ultimately guest

loyalty. Empowered to make shopping quick and easy for guests at the

checklanes

, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target

we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the

ski

ls and experience of

Communicating

and interact

ing

with guests to build

an

welcoming

guest experience

Blending

problem solving and decision making to positively

impact

the guest experience and resolve guest concerns

dapt

ing

to different guest interactions and situations

romoting and engaging around

various benefits

offerings

and services

As

Guest

Advocate,

no two days

are ever the same, but a typical day will

most likely include

the following responsibilities :

Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard

Create a welcoming experience by

greeting guests as you are completing your daily tasks.

When guests need

assistance

, engage with guests in a welcoming way, to help solve their specific needs.

Make the guest aware of current promos.

store activities and events

Be knowledgeable about the tools, products, and services available in the

total

store, and specific to your area, to solve issues for the

guest

and improve their experience

Thank

guests

and let them know

we’re

happy they chose to shop at Target

Know and speak

to

the benefits of Target Loyalty programs with every guest and

assist

with application or sign-up as needed

can and bag all guest items efficiently,

accurately

and in compliance with food safety standards and company best practices

Work efficiently to minimize guest wait time while

maintaining

guest service and accuracy

Understand and show guests how to

use

the

features and offerings within the Target App

including

Wallet

Be familiar with

Order Pick-Up, Drive Up and

online

ordering

and know how to direct the guest to enroll, activate and use the

se features

Attempt every return and follow register prompts

partner

with immediate Leaders as needed to help solve for the guest

while following Target

s policies and procedures

Maintain a clean, clutter free work area

by

gathering

unpurchased

items, baskets, and hangers

for removal

Stock supplies during store open hours while being available for the guest

Demonstrate a culture of ethical conduct,

safety

and compliance

Work in a safe manner

at all times

comply with

all safety policies

best practices

, and training; report hazards and correct where possible.

Support guest services such as order pick up (OPU), Drive-up (DU) Orders,

DU

Returns and

maintain

a compliance culture while executing those duties, such as compliance with federal, state, and local

adult beverage

laws.

All other duties based on business needs

WHAT WE ARE LOOKING FOR

This m

ay

be the right job for you if :

You enjoy interacting and helping others - including guests that

shop

our store and fellow team members you work with

You thrive in a fast-moving, highly

active

and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.

You are open to working a flexible work schedule with varying hours,

days

or shifts (including nights, weekends,

holidays

and other peak shopping times).

The good news is that we have some amazing training that will help teach you ever

thing you need to know to be a

Guest

Advocate.

But

there are a few

skills

you

should have from the get-go :

Communicating effectively, including using positive language and attentive to guests needs

Welcoming and helpful attitude toward guests and other team members

Attention to detail

while prioritizing

tasks

Willing to educate guests and

engage around

products and services

Ability to communicate on multiple frequency devices and

operate

handheld scanners, and other technology equipment as directed.

Work both independently and with a team

Capability to

remain

focused and composed in a fast-paced environment and

accomplish

multiple tasks within established

timeframes

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :

Accurately handle

checkout operations

, transactions

and

support cash office operations as needed

Scan,

handle

and move merchandise efficiently and safely, including

frequently

lifting or moving

product up to 10 pound

and occasionally lifting or moving merchandise up to 4

pounds

without

additional

assistance from others.

Flexible

work schedule (e.g., nights,

weekends

and holidays); reliable and prompt attendance necessary.

Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.

Find competitive benefits from financial and education to well-being and beyond at

https : / / corporate.target.com / careers / benefits

Target will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and City of Los Angeles Fair Chance Ordinances.

Benefits Eligibility

Please paste this url into your preferred browser to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_A

Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios : https : / / tgt.biz / BenefitsForYou_A

Americans with Disabilities Act (ADA)

In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.

Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.