Medical Assistant

Job Description

Job Description

Medical Assistant – Full Time

Be Part of Something Bigger at EPIC Health

At EPIC Health, we’re not here to settle for the status quo. We’re here to deliver relentless care and compassion to the frail, the vulnerable, and the people who care for them. If you’re ready to make a meaningful impact in your community, we want you on our team.

Location : On-site in Hamtramck. This role is hands-on because great care starts face-to-face.

Your Role as a Medical Assistant

As a Medical Assistant at EPIC, you’re more than a support staff member—you’re an essential part of the care team. Here’s how you’ll contribute :

• Welcome Patients with Care : Escort patients to exam rooms and create a welcoming environment that sets the tone for exceptional care.
• Capture Crucial Information : Accurately measure and record vital signs in the EHR to provide the care team with the details they need.
• Document Patient History : Log symptoms and medical history with precision, ensuring nothing important is overlooked.
• Administer Procedures : Perform injections, vaccinations, and other treatments with expertise and compassion.
• Educate Patients : Provide clear explanations about procedures, helping patients feel informed and empowered.
• Assist in Diagnostics : Collect blood and urine samples to support accurate evaluations.
• Coordinate Follow-Up Care : Schedule future appointments to ensure patients stay on track with their health.
• Support Team Excellence : Participate in initiatives to improve processes and contribute wherever your team needs you.

Why EPIC Health?

When you join EPIC, you’re part of a team that values your contributions and invests in your success. Here’s what we offer :

What Makes You a Great Fit?

We’re looking for individuals who :

High school diploma or equivalent required; completion of an accredited Medical Assistant program strongly preferred.

Current Medical Assistant certification (CMA, RMA, CCMA, or NCMA) preferred.

Current Basic Life Support (BLS) certification required.

Experience

1–2 years of experience as a Medical Assistant or in a clinical support role preferred.

Hands-on experience with phlebotomy, vital signs, injections, specimen collection, and patient documentation in an Electronic Health Record (EHR) system (Athena preferred).

Skills & Competencies

Strong attention to detail for accurate documentation and patient history recording.

Proficiency in performing injections, vaccinations, and other routine clinical procedures.

Excellent communication and interpersonal skills for patient education and team collaboration.

Ability to multitask in a fast-paced healthcare environment while maintaining compassion and professionalism.

Solid organizational and time-management skills.

Personal Attributes

Warm, patient-focused demeanor with the ability to create a welcoming environment.

Team-oriented mindset with a willingness to support colleagues across functions.

Commitment to patient safety, confidentiality, and high standards of care.

Are You Ready to Join the EPIC Team?

If you’re ready to be part of a mission-driven organization that is changing healthcare for the better, we’d love to meet you.

Apply today and start your journey with EPIC Health - www.epichs.org