Patient Assistance Specialist

Exciting Patient Assistance Specialist Opportunity! Be the guiding voice for patients navigating insurance and financial assistance—help individuals access the care and support they need by managing benefits, claims, and hardship programs with clarity, persistence, and compassion.

At Converge Medical Technology, we provide game-changing technology with empowering personalized patient services as part of our in-home, multidisciplinary programs for chronic low back and neck pain. Our passion is to change people's lives. The genuine care and healing of our patients is our highest mission, and our goal is to help them get back to doing the things they love.

Our Patient Assistance Specialists are essential to Converge's mission by ensuring patients understand their insurance benefits and financial options, facilitating hardship programs, and managing the administrative steps that keep care moving forward. Through proactive communication, claims support, and collaboration, your work helps remove barriers so patients can access life-changing treatment without delay. Every interaction you have directly supports a patient's journey toward recovery.

Details :

• Location : Hybrid in Austin, TX
• Pay Range : $22-$26 per hour

Key Responsibilities :

Qualifications :

Why choose Converge Medical Technology? Our mission is Fun, Family, and Freedom. We encourage our team members to have fun at work, prioritize their family and work / life balance, and have the freedom to improve how we do things. We offer medical, dental, and vision insurance, short- & long-term disability, FSA / HSA options, 401k with matching, and so many more. Come and join a company that values its team as much as its growth!