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NOC Support Specialist
NOC Support SpecialistEpam • Georgia
NOC Support Specialist

NOC Support Specialist

Epam • Georgia
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Description

We are currently seeking a NOC Support Specialist to join our monitoring team.

This position offers an opportunity to contribute to the strength of our team and support our operations effectively.

#EasyApply

Responsibilities

  • Provide timely alerts acknowledgment and escalation of incidents to responsible groups
  • Work with other teams to ensure applications availability targets are met
  • Be prepared to work night shifts on a 2 / 2 schedule (2 weeks of 12-hour day shifts; 2 weeks of 12-hour night shifts)

Requirements

  • English level : B1 and higher
  • Ability to work independently and as a team member
  • Good communication (written and oral) and interpersonal skills
  • Ability to read, understand and follow work instructions

    • Nice to have

  • Basic network troubleshooting skills and utils usage
  • Basic Linux understanding
  • Knowledge of monitoring tools (ZABBIX, Grafana)

    • We offer

  • We connect like-minded people : Delivering innovative solutions to industry leaders, making a global impact Enjoyable working environment, whether it is the vibrant office or the comfort of your own home Opportunity to work abroad for up to two months per year Relocation opportunities within our offices in 50+ countries Corporate and social events
  • We invest in your growth : Leadership development, career advising, soft skills and well-being programs Certifications, including GCP, Azure and AWS Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru Free English classes with certified teachers
  • We cover it all : Participation in the Employee Stock Purchase Plan Monetary bonuses for engaging in the referral program Comprehensive medical & family care package Five trust days per year (sick leave without a medical certificate) Benefits package (sports activities, a variety of stores and services)

    • is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow.

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    Support Specialist • Georgia

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