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Head of Creative Partnerships
Head of Creative PartnershipsJane App • Durham, NC, US
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Head of Creative Partnerships

Head of Creative Partnerships

Jane App • Durham, NC, US
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Head of Partner Development

Join Our Mission : Help the Helpers with Jane

Let's kick things off with a quick intro. Jane is a team that's all about fostering growth, spreading delight, and serving our healthcare community. We're on the hunt for people ready to jump in and join us while we simplify the lives of healthcare practitioners and patients daily. And guess what? Jane is a remote-first company, meaning every role at Jane, including this one, is remote - giving you the freedom to work from any corner of Canada.

Your Role in Our Journey

As our company continues to evolve, we're looking for a high-performing Sales Operations Manager to support our revenue growth and optimize the performance of our sales organization. You will play a critical role in creating and improving our processes, supporting strategic decision-making, and enabling our sales team to operate efficiently, effectively, and at scale. As one of the first hires on a newly formed team, you'll have a unique opportunity to shape our systems, influence our approach, and drive meaningful impact across the business.

Learn More About Us

We're founder-led, which means we live our values while maintaining a clear vision for the future. Our product enables the likes of physiotherapists, mental health counsellors, chiropractors, and other allied health practitioners to run their practices in a digital-first way through features such as online booking, charting, scheduling, telehealth, secure payments and billing along with an evolving library of features. You can see more of them here.

There is often a high bar set, not just for the quality of work, but for the care we show for each other and our customers. And it's our customers raising that bar, never standing still and continually improving which keeps us on our toes. It's not just about what you've done before or how quickly you work; it's about your curiosity and drive to solve the right problems and your agility in learning new ways of thinking.

No doubt, Jane's a special place to work. There is autonomy and flexibility to help integrate work into your life in a way that makes sense for you. Need to block out time to pick up the kids? Go for it. That's normal here. And yes, we have a Slack channel for parents, but we've also got channels dedicated to plants, furry friends, food, pride, wellness - you get the idea! While we love to connect virtually, the Jane team also connects in person throughout the year. That comes in the form of departmental get-togethers, company retreats, or possibly a conference or two across North America if you're keen to learn more about our community of healthcare providers. We're on the search for folks who are ready to dive in and become part of our journey toward making healthcare professionals' lives easier every single day.

We believe in collaboration, humility, and keeping a growth mindset. We're looking for people who can embrace our way of working, which often means being flexible and open to change. So, if after reading this, you feel excited about the opportunity all in the name of helping those who help others reach out to us to learn more.

In short, if you're excited by our growth, ready to contribute to a challenging yet rewarding environment, and eager to be a disruptor alongside a team of talented individuals, we'd love to hear from you!

Position Overview :

Do you geek out over the process of finding new partner opportunities, inspiring new partners to build relationships with companies that offer clear, mutual value, supporting and growing partners, such as influencers, schools, associations, and other organizations involved in enhancing the healthcare industry?

Jane is looking for a Head of Partner Development, and we'd love to chat!

A few specifics to orient you to this role :

Clarification : Our partnerships ecosystem at Jane includes an integration and tech partner program that lives in the technical side of the house. This role is quite different.

This Role : In this case, this role lives in Marketing. Thinkinfluencers like business coaches, small businesses that work with physical therapy, chiropractic, counselling or psychology clinics as insurance billers, maybe even interior design firms that work with small health clinics. Mix in schools and education partners that offer training, degrees, and Continuing Education credits. Sprinkle on trade associations that serve chiropractors, physical therapists, massage therapists, counsellors, psychologists, acupuncturists, and more. Podcast hosts. Bloggers. Thought leaders.there are so many opportunities.

We are looking for a leader with experience in the healthcare space who can help grow these kinds of relationships, build off our existing partner programs, and identify new opportunities.

The Impact You Could Have

  • Develop and lead a comprehensive partner program that builds on our existing ecosystem of Ambassador, Education, Association, and Affiliate partners while identifying new opportunities in the health and wellness space.
  • Define and implement a strategic roadmap for growing Jane's marketing partnership programs.
  • Look ahead to uncover new market opportunities and bring sound judgment to shape marketing strategies that grow Jane's reach and strengthen our value to partners.
  • Build genuine, long-term relationships with a range of partners, such as small businesses and trade associations, that reflect Jane's values and focus on mutual benefit.
  • Represent Jane at industry events and partner conversations, bringing a thoughtful, well-informed voice to every interaction.
  • Lead and support a high-performing team of 5, creating space for growth, collaboration, and shared accountability.
  • Foster a team culture that reflects Jane's values : kind, curious, and committed to doing great work together.
  • Collaborate closely with internal teams including Community, Product Marketing, Campaigns, Content Marketing, and Support to stay aligned and informed.
  • Manage referral targets and report on progress against quarterly and annual goals set by the Director.
  • Set clear metrics for success and regularly report on what's working and where there's room to improve.
  • Own the partner marketing budget and work with partner program leads to ensure resources are used wisely and support high-impact work.

The Experience We Feel We Need

  • Experience : 10+ years of sales and marketing experience, focused on acquisition and development of win win partner relationships, ideally with a focus on long tail partners.
  • 5+ years experience on driving successful partner strategies.
  • Proven track record of leading successful programs.
  • Strong understanding of healthcare and health and wellness industries.
  • Leadership and Management Skills : Ability to lead and inspire a global, cross-functional team and drive results in a hyper-growth environment. Exceptional communication, negotiation, and presentation skills.
  • Other Skills : Strong analytical skills with the ability to use data and insights to drive decisions. Experience with digital marketing, content marketing, demand generation, and account-based marketing.
  • Compensation & Benefits

    At Jane, we're committed to paying fairly, clearly, and above all, paying for growth. This role has an annual salary range of $126,800 to $206,100. While that is a large range, it is intentional. It reflects the full growth journey someone might take in the role, from developing skills early on to becoming highly proficient and ultimately achieving excellence.

    Most new hires join at the accomplished stage, which for this role represents an annual salary of $158,500. A starting salary below this typically indicates a candidate with strong potential who is still developing key skills. Salaries above this usually apply to existing team members who have made a significant impact and bring deep Jane-specific knowledge.

    We believe in paying for growth. You'll have regular career development conversations with your manager and your compensation will grow as you gain experience and contribute meaningfully to our mission.

    Paying clearly is one of our compensation fundamentals. Watch this short video to learn how our salary bands are set. You're also encouraged to ask questions about compensation at any point during the interview process.

    We also offer a comprehensive benefits package. You can learn more about it here!

    At Jane, we're committed to fostering an environment that allows you to come to work as your truest self. We believe it's important to actively recognize, embrace, and celebrate our differences in order to make Jane an inclusive, equitable, and diverse workplace.

    We want to build a team of people who make conversations rich with perspective and experience. We are committed to listening to every voice in order to learn and grow because doing this will allow us to meet the needs of the diverse community of helpers that Jane serves.

    We do not tolerate discrimination, prejudice, or oppressive isms

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    Head Of Creative • Durham, NC, US

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