Agent Card Specialist

DEPT OF HEALTH SERVICES

The Arizona Department of Health Services promotes and protects the health of Arizonas children and adults. Our mission is to promote protect and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care science public policy and leadership. ADHS promotes alternative work schedules flexible hours. We have positions that can fit any stage in your career from entry to senior level. We offer a robust benefit package including the ADHS Student Loan Assistance Program where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

Health Program Manager 1

Job Location : Address :

150 N. 18th Ave

Phoenix AZ 85007

Posting Details : Salary : 50600.16

Grade : 20

Job Summary :

This position is responsible for managing the application process for the 17000 marijuana facility agents dispensary agents and lab agents for the Adult-Use and Medical Marijuana programs as well as working with DPS to ensure compliant fingerprint cards are submitted to DPS for the required background checks. This position must oversee and manage the application process and make recommendations for process / database improvements as needed. Must maintain an understanding of the Adult-Use and Medical Marijuana rules and statutes to process track and manage deficiencies ensure cards are processed in compliance with strict time frames ensure ability to provide appropriate technical assistance and communicate with the public and licensees with the strict confidentiality required by statute. Will work closely with IT to troubleshoot issues propose system enhancements perform user acceptance testing and create user manuals and educational materials. Additional duties will include helping the Individual Licensing Team review and process applications and provide technical assistance for qualified patients and caregivers. This position also backs up our legal liaison in the enforcement of licensees including : drafting statements of deficiencies and legal notices and testifying at hearings.

Job Duties :

Managing daily application processing of marijuana facility dispensary and laboratory agent applications tracking of all outgoing deficiencies and ensuring licensing timeframes are not exceeded. Daily outreach to ensure applications are complete and in compliance. Drafting vetting and finalizing of Notices of Denial and Withdrawals for the Adult-Use and Medical Marijuana Programs.

Handle and process fingerprint cards for transfer to the Arizona Department of Public Safety.

Work with IT to troubleshoot system issues propose enhancements complete user acceptance testing and create user education materials.

Assist the Legal liaison including drafting Statements of Deficiencies and legal notices and testifying in administrative hearings as appropriate.

Other duties as assigned as related to the position (typically 5% - 10%)

Knowledge Skills & Abilities (KSAs) :

Knowledge of :

• Public health principles including an understanding of strategies that encourage and promote compliance when working with stakeholders.
• Standard work policies procedures tools and activities involved in government organizations; -State policies and regulations problem solving meeting facilitation.
• Performance Management (PM) and Continuous Quality Improvement (CQI) and Lean methodologies.

Skill in :

Ability to :

Selective Preference(s) :

Bachelors in public health or related field and three years of experience with customer service inspections and investigations Preference given to applicants with Public Health experience experience drafting legal notices / testifying and experience working with IT during development and system testing.

Pre-Employment Requirements :

Drivers License

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply : Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits :

The State of Arizona provides an excellent comprehensive benefits package including :

Affordable medical and dental insurance plans

Paid vacation and sick time

Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster / adopted child (pilot program).

10 paid holidays per year

Wellness program and plans

Life insurance

Short / long-term disability insurance

Defined retirement plan

Award winning Infant at Work program

Credit union membership

Transit subsidy

ADHS Student Assistance Pilot Program

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Retirement :

To help you build a financially secure future the State makes monthly contributions to finance your retirement benefit. The State will contribute to the ASRS in an amount equal to your other words you and the State will each pay 50% of the total cost of the benefit. New State employees have a 27-week wait period for contributions to begin.

Contact Us :

The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by emailing Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DHS is an Equal Employment Opportunity Employer. All newly hired employees will be subject to E-Verify Employment Eligibility Verification.

Required Experience :

IC

Key Skills

Computer Science,Continuous Integration,Fraud,Intake Experience,Law Enforcement,Usability,Analysis Skills,Computer Forensics,Driving,Teaching,Counterintelligence,Sass

Employment Type : Full-Time

Experience : years

Vacancy : 1