Service & Business Manager

Service & Business Development Manager

At Zoom, we take great care in cultivating the careers of our employees. We offer training and room for growth because we recognize that career advancement is a large part of job satisfaction. It is understood that the company's success is directly related to the strength of the team and that starts with our Service & Business Development Manager role. This hybrid position is an integral part of our operations. Our operational efficiency starts with them. Their goals are to route the right technician, to the right call, at the right time. This role will also have elements of a business development role - you'll go out and meet potential customers and build a relationship with them! The ideal candidate is a born leader who has previous service management and / or related business development management experience and wants to grow into a larger role. We are looking for a team player, with a strong background in sales, who has the ability to motivate and encourage our technicians to become industry leaders.

Service & Business Development Manager Responsibilities | What You'll Be Doing

• The primary focus is selling Zoom as the provider of all the drain and sewer products and services
• Find and create new sales leads from networking with our target audience.
• Perform market and client research.
• Dispatch technicians using Service Titan (CRM) to jobs throughout the day
• Develop strategic plans for optimized productivity
• Uphold standards of excellence
• Develop, implement, and maintain budgetary and resource allocation plans
• Recruit, onboard, and train high-performing employees to achieve sales, profitability, market share, and business plan objectives
• Provide guidance and feedback to help others strengthen specific knowledge / skill areas
• Oversee employees, establish a highly motivated work environment, and create innovative approaches for improvement

Service & Business Development Manager Qualifications | What You Bring

Service & Business Development Manager Benefits | What We Offer