Clinical Center Associate I

Clinical Center Associate I

Performs clerical support functions in an assigned inpatient or outpatient center(s) of the organization; answers routine inquiries; screens calls; assists visitors and patients; records and transcribes physician orders; maintains and coordinates clinic schedules; manages the co-pay collection process; participates in the team or group work activities in the center(s); performs the above duties and responsibilities in a confidential environment requiring direct supervision with limited latitude for utilizing judgment and initiative. Starting hourly rate is $21.81 which includes a comprehensive benefits package.

Qualifications

Required Education and Experience 1. Medical Office Assistant Associate's degree; or 2. Associate's degree and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 3. High School diploma or High School Equivalency Diploma, completion of an Roswell Park-approved Medical Assistant certificate program and the equivalent of one (1) year of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 4. High School diploma or High School Equivalency Diploma and the equivalent of two (2) years of full-time administrative support experience in a clinical setting requiring the use of medical terminology; or 5. High School diploma or High School Equivalency Diploma and the equivalent of one (1) year of full-time experience in customer service and successful completion of a Clinical Center Associate traineeship at Roswell Park Comprehensive Cancer Center (Roswell Park). NOTE : Required degrees must have been granted by an accredited school, college or university or one recognized by Roswell Park Comprehensive Cancer Center as following acceptable educational practices.

Preferred Qualifications The ideal candidate should have previous experience in a medical setting with a strong understanding of medical terminology. Additionally, they should have scheduling experience and demonstrate excellent customer service skills to ensure a positive patient experience.