Sr Insurance Specialist General Liability

Description

JOB SUMMARY

The Sr. Insurance Specialist is responsible for At Home General Liability Property Rental Car and Cargo claims - including but not limited to reporting claims management investigation identification of risk transfer opportunities collaboration for litigation and collaboration for reserves and settlement approval. The Sr. Insurance Specialist ensures all required components for incident reports are collected including data fields store investigations and root cause analysis surveillance photos and secured evidence - in accordance with company policies and procedures. As a key member of the Legal team the Sr. Claims Specialist reports to the Manager of Legal Affairs and will work closely with the Store and DC Management Human Resources Loss Prevention Facilities Real Estate Merchants Quality Compliance and other partners as necessary. This position will also serve as a key resource for Corporate the Stores and DCs and liaison with the Third Party Administrator Insurance Brokers and Carriers to manage claims and insurance needs accordingly. The individual will be cross trained to support the Claims Team for Surety Bonds Certificates of Insurance Workers Compensation and perform other tasks as needed. This individual will be responsible for working collaboratively to ensure best in class Claims and Insurance service.

ESSENTIAL FUNCTIONS

Ensure General Liability Property Rental Car and Cargo claims for all At Home locations are filed timely and managed

Review incident reports for complete and detailed information photos and evidence is secured per protocol.

Assist in capturing surveillance of reported incidents

Work directly with Insurance Adjusters our Insurance Broker our Internal Legal Team assigned Attorneys and Store and DC Management to achieve favorable claim outcomes and closure

Review claims for root cause and trends to collaborate with pertinent internal parties so to address unsafe practices and / or unsafe product

Collaborate with our Insurance Adjusters and our Outside Counsel for litigated claims

Document and maintain all litigated GL and Property claim activities on the shared litigation tracking spreadsheet Recap Report and Drive folders

Subrogate for property damages to At Home stores

Provide Certificate of Insurance backup

Review and process invoices

Assist with collection of data for insurance renewals

Keep & manage General Liability Claims Database and files

Perform Special Projects as Needed

QUALIFICATIONS

Bachelors degree in Business Risk Management and Insurance or at least seven years equivalent work experience

Risk Management and Insurance experience required

Workers Compensation experience is a plus

Strong understanding of claim processes values and terminology

Ability to identify risk transfer opportunities

Understanding of insurance language for leases agreements contracts and Certificates of Insurance

Ability to engage with attorneys adjusters and all levels of operations

Must be detail oriented and able to work independently in a fast-paced environment and collaborate with other partners as needed.

Deadline driven organized individual able to handle multiple tasks while working independently or as part of a team

Excellent analytical and proven problem-solving skills

A positive and friendly demeanor with a can-do attitude

Good customer service skills

Microsoft Office required : advanced Excel knowledge preferred

Required Experience :

Senior IC

Key Skills

Sales Experience,Time Management,Marketing,Customer Service,Communication skills,Retail Sales,Business Management,Outside Sales,Telemarketing,Insurance Sales,Medicare,Phone Etiquette

Employment Type : Full-Time

Experience : years

Vacancy : 1