Federal Support Engineering 2 Denver

We are Datadogs in-house product experts. The Technical Solutions team enables Datadogs worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support demos and presentations. Youll be joining a team and company where you will be challenged but also will immediately witness your contributions to Datadog.

At Datadog we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What Youll Do :

• Engage with customers via multiple channels (ticketing system live chat and screensharing tools) to identify and resolve technical support requests while continuing to educate our clients on the use of the platform
• Reproduce technical issues and dive into Datadogs 600 integrations
• Participate in product conversations with internal teams based on feedback from client interactions
• Acquire expertise across all Datadog GovCloud product areas.
• Work from a Datadog office 3 - 5 days per week

Who You Are :

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. Thats okay. If youre passionate about technology and want to grow your skills we encourage you to apply.

Benefits and Growth :

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

To conform to US export control regulations candidates should be eligible for any required authorizations from the US government.

Key Skills

React Native,AI,Enterprise Software,React,Node.js,Redis,AWS,Software Development,IOS,Team Management,Product Development,Mobile Applications

Employment Type : Full Time

Experience : years

Vacancy : 1