Sr Program Assessment Analyst, Performance Analyst - Department of Finance

THIS IS A NON-CIVIL SERVICE POSITION

POSTING DATE : 08 / 18 / 2025

SALARY RANGE : $74,800.00 - 97,200 .00 USD Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here :

OVERVIEW :

The Performance Analyst supports the City’s efforts to improve government effectiveness, efficiency, and accountability through data-informed decision making. The Analyst is responsible for coordinating agency performance plans and tracking data from citywide indicators. The Analyst conducts research, assists agencies in establishing and reporting out on metrics, provides performance reporting as part of the City’s budget process, and partners with departments to drive measurable improvements aligned with citywide goals and strategic priorities.

KEY RESPONSIBILITIES :

Track and analyze departmental performance measures and key indicators.

Facilitate the process for collecting performance plan information as part of the City’s budget process.

Design dashboards, scorecards, and performance reports that communicate results to leadership, stakeholders, and the public.

Coordinate with the Office of CitiStat to provide quarterly performance reporting and flag performance issues or opportunities for improvement.

Support agencies in defining goals, outcomes, and performance measures.

Facilitate logic model development and performance planning processes.

Prepare and deliver trainings to agencies on goal setting and performance management.

Track data metrics for citywide indicators and prepare ongoing analysis regarding trends and themes impacting these indicators.

Lead or support special projects, operational reviews, or program evaluations.

Identify key benchmarks and best practices from peer cities regarding performance management.

Develop systems to track and maintain data for the City’s network of performance measures.

Serve as a liaison to City agencies to provide technical assistance and performance management guidance.

Present findings and prepare briefings for internal leadership, agency staff, and external stakeholders.

Promote a culture of performance and accountability.

Identify and recommend process improvements and best practices from peer jurisdictions.

Ideal Candidate

The ideal candidate is a curious, analytical thinker who is passionate about using data to improve government services and outcomes for residents. They are detail-oriented but also see the big picture, translating analysis into action. They are equally comfortable working independently and collaborating with others, and they thrive in fast-paced, mission-driven environments.

Additional Information

Background Check

Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and / or Fingerprint must be successfully completed.

Probation

All candidates, including current City employees, selected for this position must complete a mandatory six-month probation.

BENEFITS

The City of Baltimore offers a generous and competitive benefits package. You can learn about our benefits here :

Financial Disclosure :

This position is required to complete a Financial Disclosure pursuant to Sections 7-7, 7-8,

and 7-9 of the City Ethics Law.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity / expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER