WHAT YOUR DAY LOOKS LIKE :
The Design Consultant's primary responsibility is to provide customer service and suggestive selling to clientele and help with the showroom's day-to-day operations.
PRINCIPLE RESPONSIBILITIES :
- Offers suggestions to clients about patterns, colors, etc.
- Coordinates special products and assignments for clientele
- Educates and inspires the Design clientele in creative applications of trim
- Request products from inventory as necessary. Fulfills sample requests both within the showroom and through the Web
- Generate and process reserves, sales quotes, and orders
- Place and follow up on customer orders; work with internal Support Teams to troubleshoot client issues and ensure high levels of customer satisfaction
- Outreach to potential clients to bring company awareness and build relationships to generate sales
- Utilize client outreach, sales techniques, cross-selling, and sales reports to develop and implement a sales strategy and help reach the overall sales goal.
- Organizes showroom and trimming displays as necessary
- Provide customer service to clientele, including order processing, customer follow-up, and customer inquiries.
- Support outside salesperson with scheming requests incurred on the road
- Build a strong customer following and fellowship through consistently delivering the highest quality product and client service.
- Be a market expert; current with interior design trends, the key players in the industry, clients specific to your territory, and local events.
- Keep showroom accounts updated on new products and offerings through a targeted outreach strategy.
- All other duties as assigned by Senior Management
WHO YOU ARE :
Organizational ability and able to multitaskEnergetic; comfortable working in a fast-paced environmentPassion for Design and good color senseSolid communication skills, both written and verbalProfessional presentationSales experience, preferably in a luxury showroom environmentThe ability to work in a team environmentComputer literacy, including Microsoft Office Applications and ExcelDesign experience is highly preferredBachelor's Degree PreferredWHAT WE OFFER :
Base salary plus incentiveComprehensive medical, dental & vision with HSA option401K plan with a 4% company match15 days PTO, floating holiday option, and 11 paid holidaysPositive and collaborative work environmentThis document in no way states or implies that these are the only duties to be performed by the employee occupying this position. May 2025ABOUT THE COMPANY :
Samuel & Sons is the leading source for the finest quality interior trimmings in the world. A family-owned company, Samuel & Sons has transformed the perception of passementerie to reflect contemporary and traditional interiors with a collection of over 10,000 trimmings and Custom and Semi-Custom programs. Developed within their Design Studio, Samuel & Sons' artisanal collections are diligently created by exploring unique constructions incorporating novel fibers such as boucle, silk, and linen with glass, metal, and wood. Furthermore, Samuel & Sons has partnered with renowned designers in exclusive collaborations. Samuel & Sons' products are available at their New York, Chicago, Los Angeles, and London showrooms and various representative showrooms worldwide.