CORE Program Director

Core Program Director

Contra Costa County's Health, Housing and Homeless Services' (H3) mission is to ensure an integrated system of care, from prevention through intervention, for persons experiencing homelessness within our community. In line with our mission, H3 programs serve to streamline access to housing and services while addressing barriers that prevent people from getting and staying housed.

The Program Director supervises all outreach managers for the Coordinated Outreach, Referral & Engagement (CORE) Program and serves as a program operations resource throughout the organization. The Program Director is a strategic, collaborative and results-oriented leader with strong management, design and implementation skills who will manage the internal service delivery programs of Health, Housing, and Homeless Services (H3) in alignment with its core mission, quality standards, and partnership with Heluna Health.

With strong supervisory and management skills, the Program Director will supervise program leaders, ensuring that programmatic outcomes are developed, closely monitored, and accomplished. The Program Director will participate in the ongoing refinement and implementation of the best practice model for emergency, transitional, and permanent housing and services for homeless adults and youth.

Salary : $97,035.73 - $117,170.91 Annually

Essential Functions :

• Program Staff Supervision : Hire, train, develop and supervise a team of high-level Program Managers. Lead team members in setting personal and program-wide work goals and in maintaining accountability for goal achievement. Facilitate regular Program Managers meetings. Provide regular supervision and ensure that staff is resourced with individual professional development plans. Conduct annual reviews of direct reports. Manage and coordinate the Program Managers' effort to develop, manage, and evaluate highly effective programs and service delivery systems.
• Program Operations : Oversee effective day-to-day operations of all contracted housing and services, including the structure and functioning of all program components, facilitating and coordinating program activities to ensure that the H3 offers comprehensive, integrated programming that develops self-sufficiency and achieves outcomes. Design and implementation of policies and protocols that create efficient and reliable program operation systems and ensure compliance with all governmental and private contracts and funding agreements. Manage implementation of cogent outreach strategy to promote awareness and utilization of H3 housing and services under the direction of the Chief of Programs. Complete all necessary reports to funders that demonstrate program effectiveness. Work with H3 Operations team to ensure clarity regarding contract deliverables and program ability to meet contract requirements.
• Leadership and Cross-Functional Collaboration : Work closely with the Chief of Programs to provide leadership and strategic direction around services and service delivery. Actively participate in regular scheduled management meetings, agency staff meetings, and individual supervision with the Chief of Programs, providing recommendations regarding various courses of action within programs. Identify and utilize opportunities for H3 programs to grow as a knowledge leader and program-service provider in our field. Professionally and effectively represent Heluna Health's partnership with H3 to government, funders and field sources at meetings, conferences and speaking engagements, serving as an ambassador and advocate for the program and promoting the advancement of the programs mission.

Job Qualifications :

Education / Experience :

Possession of a baccalaureate degree from an accredited college or university with a major in Social Work, Psychology, Public Administration, Hospital / Health Administration, or a closely related field.

Two years of program / project management experience in an administrative capacity with the responsibility for contract management and program planning in a public or private setting that provides Housing and / or Homelessness services.

Certificates / Licenses / Clearances :

Other Skills, Knowledge, and Abilities :

Physical Demands :

Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs / day)

Frequently = (2 - 5 hrs / day)

Constantly = (5+ hrs / day)

Work Environment :

Various environments depending on job necessities can include, but not limited to : General Office Setting, Indoors Temperature Controlled.

EEOC Statement :

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.