Business Office Manager
At MBK Senior Living, we're committed to putting people first our residents and team members. Exceeding expectations and enriching lives drives our day-to-day. And it's all powered by Yoi Shigoto, a Japanese concept that translates to "good, quality work." It's more than a mantra. It's part of our company-wide commitment to build trust, set high standards, and develop potential in ourselves and others!
Whether you're looking for a flexible, part-time job or the pathway to a lasting career, you'll find it here at MBK Senior Livingand a whole lot more! When you join the MBK Senior Living team, you'll enjoy :
- Impacting lives and building lasting relationships
- Executing exceptional signature programs in dining, fitness, wellness, and care
- A supportive community team that encourages personal and professional growth and celebrates your success
- A fun-filled, energetic environment that's centered in hospitality and high-quality service
- Competitive salaries
- Professional development, training, and personal coaching through our Mentor, Buddy, and Executive Director in Training Programs
- Education loan assistance & scholarships
- Financial and legal services
- Team Member discounts
- Health and Wellness resources
Full-time benefits include :
Rich benefits package including Medical, Dental, Vision and 401k matching up to 4%Childcare and eldercare assistanceFlexible spending accountsOur vibrant Sky Vista community is looking for a Business Office Manager to join our amazing team of senior living heroes! Shift : Monday-Friday (9am-5pm)
Job Summary :
The Business Office Manager oversees and administers the community accounting systems and human resource functions, confidentially and in accordance with policies, procedures, and current federal, state, and local standards, guidelines, and regulations, while demonstrating the Principles and Core Values that MBK embraces :
Essential Job Duties (Include % of time for each responsibility) :
Perform, administer, and oversee the community accounting functions including but not limited to accounts receivable / collections, accounts payable, and management reports (40%)Accounts receivable duties include but are not limited to : preparing and sending resident billing statements, tracking daily census, making bank deposits, daily changes as indicated per updated addendums, processing refunds or credits, etcAccounts payable and receivable duties include ensuring that accounts are up to date, outside vendors are paid timely, and other related activitiesFacilitates collections and coordinates resident move in, move out and transfer documentationWorks with Corporate to ensure all aspects of resident billing, payment, rent, rent increases, and other related charges are submitted timely and per standardPerform Human Resource and Payroll duties (30%) including : posting job openings, coordinating interviews, background and reference checks, employee physicals, maintain employee files, assisting with FMLA or other leave occurrencesWorks with appropriate Department Head to ensure all aspects of new employee training and orientation is completed as indicatedCoordinate all payroll functions, including generating payroll reports for department heads as indicatedCoordinate all payroll function, including confirming hours worked with supervisors, transmitting payroll information timely for processing, tracking and reporting any labor variances or discrepancies to the Department Head and / or Executive DirectorManages employee benefit programs including communication to employees of plan details and eligibility requirements, ensuring timely enrollments and terminations from the plans and making certain that employee deductions are recoupedMaintain all aspects of employee files, base wages, tax withholding, wage rate, and annual or merit increases as indicatedMaintain and update all resident, personal and insurance files as indicatedManage, plan, develop, organize, schedule, evaluate and direct the front desk department, in accordance with all community policies and procedures (20%)Hire, train, supervise and manage the work performance of the front desk Team MembersCoordinate and work closely with Executive Director, Department Heads and Corporate Office on community issues (10%) regarding : any legal issues including but not limited to subpoenas, unemployment, labor and disability claimsEnsure that all worker compensation claims are managed in accordance with community policyMaintain and update OSHA binderNon-Essential Job Duties :
Perform other duties or special projects as assigned / requested by the Executive DirectorResponsible for ordering and maintaining office supply inventoryDisplay tact and friendliness when dealing with residents, Team Members, and visitorsPromote a spirit of teamwork and cooperation in accordance with the MBK principles and core valuesAttend morning staff meetingSupervisory / Management Responsibilities (Job Title(s) & # of Employees) :
Concierge : ranges from 1 to 6 employees, average=4 employeesMinimum Job Requirements (Include education, experience, special skills, licenses, certifications) :
High school diploma or GEDBackground clearances (as required by government regulations) is mandatoryComplete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment) is mandatoryMust have solid pc skills and be familiar with several Microsoft Office Suite software programs (e.g. Word, Excel, Outlook, Email, etc.), and other office equipment (e.g. scanners, copiers, and fax machines)Must be able to perform mathematical calculations in support of financial responsibilities, budget, and personnel actionsMust be extremely discreet and able to maintain confidential data and informationExcellent oral and written communication skills are required including the ability to speak, write and read EnglishMust be able to explain and communicate information to a wide audience and at different levels of understanding, both in writing and verballyMust have the ability to make independent decisions when circumstances warrant, and to remain calm during stressful or emergency situationsMust be ability to deal tactfully and professionally at all times with personnel, residents, family members, and guestsPreferred Job Requirements (Include education, experience, special skills, licenses, certifications) :
Team Member's degree or several years of college coursework is preferredBachelor's degree is highly desirableFundamental accounting experience / knowledge is preferredFundamental human resources experience / knowledge is preferredPrior supervisory or lead experience is preferredPhysical Demands (Include lifting, carrying, pushing, pulling, bending, walking, standing, sitting) :
Must be mobile and able to perform the physical requirements of the jobAble to sit for long periods, concentrate, stand, bend as required to complete job dutiesAble to move intermittently throughout the work day, and throughout the communityAble to assist in the moving of residents in emergency situationsAble to lift up to 25lbs on occasion, and up to 10lbs frequentlyPay : $26.00-$28.00 / hour
Inspiring people, creating experiences, and supporting goals are just a few ways MBK Senior Living creates a positive work environment. It's how we support our team members, serve our residents, and achieve our pursuit to be the senior living provider of choice in each market we serve.
MBK Senior Living has pursued this goal for more than 30 years. Currently, the company owns and operates 35 Independent Living, Assisted Living, and Memory Care services in senior living communities throughout the Western United States. We're proud to have been ranked among the Top 50 "Best Workplaces in Aging Services" by Fortune magazine and certified as a "Great Place to Work" by the Great Place to Work Institute since 201
