Information Technology Assoc 10

Position Number

713080

Working Title

Network Systems Technician (Network Services & Operations Coordinator III)

Job Title

Information Technology Assoc 10

Department

Network Services & Operations

Job Type

Full-Time

Job Purpose

The purpose of this position is to install, configure, and maintain the campus

network infrastructure.

Tennessee Tech is an Equal Opportunity / Affirmative Action employer.

Essential Functions

The overall purpose of this job is to provide installation, configuration,

maintenance, and technical support for the campus network infrastructure,

including hardware, software, and connected services like video security and

access control. This role ensures high network availability and performance,

resolves technical issues for end-users, and collaborates on new infrastructure

deployments and system documentation.

Minimum Qualifications

An associate’s degree from an accredited institution, or 60 semester hours, in

Networking Technology, Computer Technology, or a closely related discipline.

At least two years of related professional experience including one year of

relevant experience in network support, installation, and troubleshooting.

Required Knowledge : Computer networking principles, protocols, and operations.

Network hardware (switches, routers, WAPs). Unix-based and Windows

operating systems. Category 6 / 6a cabling requirements and basic electronic

principles.

Required Skills : Knowledge of basic electronic diagnosis and repair. Proficiency

in word processing and spreadsheet applications. Ability to terminate Category

6 / 6a twisted-pair in appropriate connectors.

Preferred Qualifications

Single-Mode and Multi-Mode fiber optic cable requirements and termination

ability. Knowledge of access control systems. Experience in a higher education

environment.

Work Hours

Typical hours are Monday-Friday, 8 : 00 a.m. – 4 : 30 p.m. Must be available to

serve in an on-call rotation, including weekends. Must be available for

unexpected emergencies. Must be available to work extended shifts. This

position requires the ability to occasionally adjust shift schedule to perform

maintenance and upgrades outside of business hours.

Compensation and Benefits

Salary

Commensurate with education and experience. Pay grade 11.

Benefits Information

Tennessee Tech offers a competitive benefits package. Benefits include the initial

accumulation of one vacation day per month and one sick leave day per month,

and thirteen (13) University holidays. Other benefits include medical and life

insurance (shared cost with the university), retirement, optional 401k, and

educational benefits.

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