Administrative / Clerical Support
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Performs administrative / clerical duties in support of an assigned nursing area.
Responsibilities :
- Performs needed clerical tasks, including copying, faxing, filing, and ordering / obtaining supplies.
- Greets patients and visitors.
- Monitors, answers, screens, and routes all telephone calls.
- Emergency alerts, pages, and overhead announcements as requested.
- Assists with processing patient admissions, transfers and discharges.
- Assembles and maintains patient records and charts.
Competencies :
ACCOUNTABILITYCUSTOMER SERVICEORGANIZATION SKILLS (4)PATIENT AND FAMILY CENTERED CAREPATIENT SAFETY - ANCILLARY / SUPPORTPROBLEM SOLVINGRESPONDING TO CHANGESTANDARDS OF BEHAVIOREducation and Certification Requirements :
High School Diploma or Equivalent (Required)Additional Job Information :
Complexity of Work : Requires critical thinking skills, effective communications skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.Required Work Experience : No prior work experience required.Working Conditions and Physical Requirements :
Bending and Stooping = 60%Climbing = 20%Keyboard Entry = 60%Kneeling = 40%Lifting / Carrying Patients 35 Pounds or Greater = 20%Lifting or Carrying 0 - 25 lbs Non-Patient = 60%Lifting or Carrying 2501 lbs - 75 lbs Non-Patient = 0%Lifting or Carrying >75 lbs Non-Patient = 0%
Pushing or Pulling 0 - 25 lbs Non-Patient = 60%Pushing or Pulling 26 - 75 lbs Non-Patient = 0%Pushing or Pulling >75 lbs Non-Patient = 0%
Reaching = 40%Repetitive Movement Foot / Leg = 0%Repetitive Movement Hand / Arm = 60%Running = 0%Sitting = 60%Squatting = 40%Standing = 60%Walking = 60%Audible Speech = 60%Hearing Acuity = 60%Smelling Acuity = 0%Taste Discrimination = 0%Depth Perception = 60%Distinguish Color = 60%Seeing - Far = 60%Seeing - Near = 60%Bio hazardous Waste = 40%Biological Hazards - Respiratory = 40%Biological Hazards - Skin or Ingestion = 40%Blood and / or Bodily Fluids = 40%Communicable Diseases and / or Pathogens = 40%Asbestos = 0%Cytotoxic Chemicals = 0%Dust = 40%Gas / Vapors / Fumes = 40%Hazardous Chemicals = 0%Hazardous Medication = 0%Latex = 20%Computer Monitor = 60%Domestic Animals = 20%Extreme Heat / Cold = 0%Fire Risk = 0%Hazardous Noise = 0%Heating Devices = 0%Hypoxia = 0%Laser / High Intensity Lights = 0%Magnetic Fields = 0%Moving Mechanical Parts = 40%Needles / Sharp Objects = 40%Potential Electric Shock = 0%Potential for Physical Assault = 20%Radiation = 0%Sudden Decompression During Flights = 0%Unprotected Heights = 0%Wet or Slippery Surfaces = 60%Shift : Nights