Customer Support Associate

Now Hiring : Customer Support Associate - On-Site in East Aurora, NY

Looking to grow your customer service career with a stable, long-term opportunity? We're seeking a Customer Support Representative to join a high-performing team supporting one of the nation's largest federal contracts. This is a direct hire , on-site position offering strong bonus potential and excellent benefits.

Candidates must live within commuting distance of East Aurora, NY.

Pay & Bonus

• $17.20-$17.75 per hour
• Monthly bonuses averaging $3,000+

Schedule (On-Site Only)

Training Schedule :

Post-Training Flexible Schedule :

Role Overview

As a Customer Support Representative, you'll handle a variety of customer interactions, research account details, and help resolve issues in a professional and compliant manner. Your communication skills and attention to detail will ensure customers receive accurate, timely, and respectful support.

Key Responsibilities

Why You'll Want to Work Here

Enjoy competitive, full-time benefits including medical, dental, and vision insurance, 401(k) with company match, paid training, paid time off, paid holidays, referral bonuses, life and disability insurance, and access to an employee assistance program. You'll also benefit from a flexible post-training schedule and significant monthly bonus potential.

What You'll Bring

Ready for a reliable, well-paid customer service career with real growth potential?

Click Apply Now to join this on-site team in East Aurora, NY. - On-Site in East Aurora, NY

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees / Contractors at https : / / smgroupna.com / privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message / data rates may apply. Reply STOP to cancel or HELP for help.