Senior Recreation Leader (Part Time)

The Position

Carlsbad - The Community :

This nearly 40 square mile city is ideally situated in north San Diego County with an approximate population of ~115,000. It offers a great climate, beautiful beaches, lagoons, and abundant natural open space. World-class resorts, family attractions, well-planned neighborhoods, a diverse business sector, and a charming village atmosphere combine to create the ideal California experience.

You belong in Carlsbad : The City of Carlsbad embraces and recognizes the vital relationship of an inclusive, engaged work environment and innovative excellence. An equitable and inclusive work climate comprises personal experiences, values, and views shaped from differences of culture and circumstance. Our organization appreciates belonging, creativity, recognition and retention of its employees and is committed to hiring and developing motivated, productive and talented employees who provide services and enhance our quality of life. We work to embrace open and equitable access to opportunities for learning and development as our responsibility and goal.

The Department :

You will join a team dedicated to upholding the department's mission to promote community health and wellness while building a diverse culture that embraces change and continuous improvement.

The Position :

Under the supervision of the Recreation Supervisor / Recreation Area Manager, this position provides reception and general administrative and program support in order to ensure the implementation and monitoring of instructional classes, camps, aquatic programs and other Parks & Recreation activities and services. The Senior Recreation Leader performs a variety of duties in the leadership position to assist with the daily operation of the City's aquatic, community and recreation centers. These items include but are not limited to : front desk operations, program / activity operations and supervision, facility management, including program / facility set-ups and tear-downs and basic cleaning and maintenance projects, special events support and other related duties and responsibilities as assigned.

Distinguishing Characteristics :

The incumbent will be comfortable with working independently or in multiple work environments ranging from basic cashiering operations to administrative and / or program functions. The work environment requires the ability to receive and respond to high traffic interaction, communicate effectively, and respond to customer concerns. Due to the varied nature of tasks and fast paced environment, it is critical that the incumbent is readily able to adapt to change. Independent judgment and initiative is required to identify, select, and apply the most appropriate of available guidelines and procedures, interpret precedents, and adopt standard methods or practices to meet variations in facts and / or conditions. They must have the ability to lead a staff and oversee the day-to-day operations. Senior Recreation leaders receive training, instruction and / or assistance from the Recreation Supervisor / Recreation Area Manager, is able to adjust when new or unusual situations arise, and is fully aware of the operating procedures and policies.

Key Responsibilities

Key responsibilities may include :

• Providing excellent customer service

Assisting in the preparation of reports, contracts, data entry and management of critical documents and instructor files

Ensuring the health and safety of park guests

Directing and supervising participants of the program

Organizing and cleaning facility areas and equipment

Performing facility set-ups and tear-downs

Overseeing activities / programs

Performing basic custodial duties

Administering simple first-aid

Providing staff support

Serving as public relations person for the department

Proper opening and closing of buildings, including locks, alarms, etc.

Seeing that buildings and grounds are clean and well maintained

Establishing and maintaining relationships with park guests, volunteers, contracted vendors

Maintaining a fun and positive attitude; and other duties assigned

Qualifications

Qualifications may include :

Possess excellent customer service and communication skills

Demonstrate exceptional attention to detail

Effectively manage a high volume of customers, phone calls and other duties

Knowledgeable of basic computer software, including Microsoft Office skills

Learn and become proficient in the recreation activity management software solution (CivicRec)

Knowledgeable in cash handling and cashiering skills

Demonstrate ability to provide the necessary support to ensure the health and well-being of all participants and staff

Must be able to take direction as well as have the ability to take initiative

Learn procedures / daily operations / business practices

Work under limited supervision

Maintain accurate records and manual data systems

Plan and organize work to meet schedules and deadlines

Understand and follow oral and written instructions

Establish, maintain, and foster cooperative and positive working relationships with those contacted in the course of work

Ability to evaluate emergency situations and act decisively and effectively to resolve them

Communicate clearly, concisely, both orally and in writing

May be required to use personal vehicle during assigned shifts

Experience & Education

Education :

High school diploma or G.E.D. required.

Some college work experience desirable.

Special Requirements / License or Certificate

Possession of, or ability to obtain, a valid Class C California Driver's License

Possession of, or ability to obtain, CPR and first aid certification

Special Requirements

Must have valid California State Driver's License

Must be at least 18 years of age

Must have some experience working with computers

Must have experience working with the public, work in a recreation, hospitality industry setting and active front office environment is desirable; some positions require experience working directly with youth.

Ability to lift 50 lbs., sit, stand, walk, kneel, crouch, squat, stoop, reach, and withstand exposure to the outdoors for extended periods of time; ability to travel to and work at different sites and locations.

Special Conditions

Must be available to work flexible schedule, as well as mornings, nights, weekends, and holidays; required to attend mandatory meeting / training sessions; must provide own transportation; some positions require meeting state of California tuberculosis test requirements.

Required Apparel

Person hired must wear standard apparel as prescribed by the Recreation Department

Additional Information