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Voice Engineer
Voice EngineerUNC Greensboro • Greensboro, North Carolina, USA
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Voice Engineer

Voice Engineer

UNC Greensboro • Greensboro, North Carolina, USA
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  • serp_jobs.job_card.full_time
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Position Summary

To administer deploy maintain and support network / security infrastructure and services in support of the greater mission of the University. This will be accomplished by : Administering deploying maintaining and supporting network / security / voice infrastructure and services. Developing and maintain standards procedures and documentation for all systems and infrastructure. Plan and develop new technology to improve performance and productivity reduce IT costs and improve profitability. Assess networking and technology analyze system performance analysis plan system integration develop specifications and test and evaluate solutions. Serve as a subject matter expert for networks and connectivity. Support and execute incident problem and change management processes according to established policies and procedures. Solve complex problem situations and participate in the identification of opportunities for improvement to processes procedures or tools. Develop and document best practices and procedures for installing and maintaining systems Assumes additional responsibilities as necessary for the continued growth and advancement of the University.

Minimum Qualifications

Bachelor of Science Degree in Computer Science / Computer Engineering or related field and 3-5 years of relevant work experience or equivalent education and experience.

Preferred Qualifications

Extensive networking industry experience in handling various switched and routed data networks & protocols in a multi-platform environment. Advanced experience with the configuration of core wired and wireless routers switches controllers and appliances. Wireless Network Design Implementation and Optimization. 8 years of experience required in related field (Core / Distribution Infrastructure). Minimum 8 years of experience troubleshooting OSPF BGP and MPLS . Minimum 8 years of experience troubleshooting Layer 2 switching and VLANs. Minimum 8 years of experience with any or all key WLAN vendors (I.e. Aruba Cisco Fluke etc.). Ability to learn new skills and technologies as required. Strong troubleshooting skills of complex network system and / or security problems. Excellent verbal and written communication skills. Highly disciplined and motivated able to work independently under direction or as a member of a team. Thorough understanding of WLAN authentication security and network management. RF Survey / Engineering and RF troubleshooting skills. Hands-on experience with survey tools as AirMagnet iBwave TEMS JDSU . Provide operational support for complex wireless network deployments. Wired IEEE networking standards : 802.3 / Ethernet 802.1x / Authentication 802.1d / w spanning-tree rapid spanning-tree ( RSTP ) per-vlan rapid spanning-tree (PVST) 802.1q trunking. Wireless IEEE networking standards : 802.11a / b / g / n EAP / EAPOL / 802.1x 802.11h. Radio Frequency. Knowledge in the 2.4Ghz and 5Ghz spectrum. FreeRadius and / or Microsoft NPS Radius. Extensive understanding of network systems architecture OSI model QoS and TCP / IP and IP based protocols. BGP MPLS VPN VRF . SNMP and its application in network monitoring systems. Computer systems architecture operating systems and network hardware / software. Extensive network workstation / server troubleshooting skills. Extensive understanding of Linux / UNIX (Various OSs) Windows 7 / 8 / 10 and Windows Server 2008 / 2012 / 2016 based systems. Extensive understanding of IPv6 and how it differs from IPv4. Packet capture and analysis with Wireshark TCPdump or similar tools. Log analysis. Rotating 247 On-Call Support.

Work Environment

Inside - C

Key Skills

EIGRP,VOIP,VMware,Avaya,BGP,LAN,OSPF,QoS,Project Planning,Scripting,Unity,Troubleshooting

Employment Type : Full Time

Experience : years

Vacancy : 1

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Voice Engineer • Greensboro, North Carolina, USA

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