Program Manager

Manager, Contra Costa CalAIM Program

Institute on Aging is seeking a Manager to join its team to lead the Contra Costa CalAIM program. The primary responsibility is to manage Program Operations for CalAIM, and additional programs as the agency expands care management services throughout the county.

Essential Job Functions

Operations :

• Direct and monitor the CSF Program to adhere to contract guidelines and acceptable clinical standards of practice.
• Provide oversight and leadership to the CSF Clinical Supervisors, Care Managers, and Administrative staff.
• Collaborate with the Division Business Director to manage vendor and community agency partnerships.
• Monitor program referrals / enrollments, caseload sizes, and ensure timely implementation of care management processes in order to fulfill contract requirements.
• Ensure CSF Program Policies and Procedures are consistent with IOA Policies and Procedures.
• Implement collective bargaining agreement changes and ensure program compliance.
• Work with centralized CalAIM leaders and VP of CLS to maintain accurate and current Program Policies and Procedures in compliance with NCQA guidelines.
• Clearly define roles and responsibilities of all program staff including identifying areas for professional growth and development.
• Develop and implement Enhanced Care Management and Community Supports programs in collaboration with the Health Plan.

Quality Assurance :

Medi-Cal Waivers :

Budget Management :

Background & Experience :

Education :

Required : Master's degree in administration, public health, social work or a related field (nursing, psychology, counseling, rehabilitation, gerontology, or sociology) from an accredited school. Licensed Clinical Social Worker, Licensed Psychologist, or Registered Nurse preferred.

Other Desirable Qualities :

Compensation :

Beware of Hiring Scams

We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.

All legitimate job openings can be found on the Institute on Aging Careers Page.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.