Commercial Services Officer

Job Description

Job Description

Education A B.S. or B.A. degree in a related field normally required; specialized banking education and training.

Experience

A minimum of five (5) years of experience in related positions normally required.

Preferred Skills

• Proficient reading, writing, grammar, and mathematics skills.
• Proficient interpersonal relations, communicative, and sales skills.
• A thorough knowledge of the features and benefits of all bank commercial products and services.
• A working knowledge of bank operating policies and procedures which impact commercial services.
• Valid driver's license.

Role and Responsibilities

Responsible for developing and managing the commercial and industrial loan relationships; achieving customer service goals as established in the Commercial Services Department's annual operating plan.

Essential Duties

2. Jointly establishes annual quantitative customer service and sales objectives with assigned supervisor; this activity to be integrated with the Commercial Services Department's annual operating plan.

3. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of sexual harassment and other forms of illegal discriminatory behavior in the work place.

4. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management, overall safety and soundness, and the bank’s compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.

5. Coordinates departmental tasks with coworkers inside and outside the department in order to ensure an efficient process and the completion of essential tasks needing proper segregation of duties.

6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; complies information as necessary or as directed and provides date to appropriate bank personnel.

7. Responds to inquiries relating to his / her particular area, or to requests from other bank personnel, customers, etc., within given time frames and within established policy.

8. Maintains appropriate records and provides assigned reports.

9. Actively participates in community activities in a manner which reflects favorably on the bank.

Ancillary Duties

1. May attend sales and trade meetings as a bank representative to develop new business and to gain information and leads on new business relationships.

2.Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual or departmental circumstances.

Physical Requirements