General Maintenance

Summary of Position :

The General Maintenance position is responsible for responding to guest needs and department requests to maintain the entire facility. This involves performing a variety of tasks and trades.

Essential Functions :

• Respond to guest challenges and requests throughout the resort, making necessary repairs and / or accommodating the guest’s needs.
• Work with other departments to perform repairs as requested.
• Maintain all inspection and log sheets to guarantee preventative maintenance was completed.
• Visually inspect and diagnose problems, making repairs as necessary or as instructed by supervisors.
• Maintain inventory of supplies to perform job functions.
• Report major repair items or items that cannot be repaired to management within Property Operations.
• Perform all other duties as assigned by the manager(s) / director(s) of Property Operations and / or the General Manager.

Qualifications :

Education :   High school diploma or equivalent preferred.

Experience : Experience with all maintenance trades required.

Certificates or Licenses : EPA Universal Certification, valid Driver’s License with a clean motor vehicle record

Knowledge, Skills, and Abilities :

• Knowledge of all maintenance trades including electrical, plumbing, water chemistry, and natural gas properties as well as the related use of hand and power tools.
• Minimum of 1 year working knowledge of HVAC
• Skills in the use of related tools including hand and power tools
• Mathematical skills necessary to perform job duties
• Ability to bend, stoop, kneel, and push and pull objects weighing up to 100 pounds, carry objects up to 50 pounds
• Ability to walk around a large Resort for the majority of the work period
• Ability to climb ladders and work at height up to 30 feet for extended periods
• Ability to memorize and perform Resort Standards, AAA Diamond standards, and Mystery shopper standards

Personal Characteristics :

• Behaves ethically
• Organized : Maintain a neat, organized workspace, maintaining important documents pertinent to job
• Communicates effectively : Speaks and listens in a clear, thorough, and timely manner, effectively reading and writing, using the English language
• Professional Appearance : Exhibits an appearance appropriate for a four diamond resort (Specific grooming standards are available for review)