Engineer II, Linux Systems

Overview

POSITION SUMMARY STATEMENT :

The Systems Engineer II is focused on the design, construction, testing, implementation, and optimization of infrastructure systems.

DETAILED RESPONSIBILITIES / DUTIES :

Level II

• Investigates and resolves Level 1 and Level 2 problems in infrastructure.
• Utilizes standard tools to analyze, identify and resolve technical problems.
• Serves as a liaison between the customer, suppliers, and other technical groups to resolve problems.
• Performs high level analysis of complex network system integrations.
• Applies specialized knowledge in network infrastructure to conceptualize, design, construct, test, implement and optimize network infrastructure.
• Engineers SA-related solutions for various minor projects and operational needs
• Contributes to and maintain system standards.
• Research and recommend innovative, and where possible automated approaches for sys admin tasks.
• Serves as an escalation point for level 1 problem or incident management.
• Analyzes performance problems and recommend solutions to enhance functionality, reliability and / or usability.
• Provides Level 2 support per request from end users.
• Investigates and troubleshoots complex issues.
• Repairs / recovers from hardware and software failures; coordinate and communicate with impacted end users.
• Performs periodic performance reporting to support capacity planning.
• Performs ongoing performance tuning, hardware upgrades, and resource optimization as required. Configures CPU, memory, and disk partitions as required.
• Prepares reports and presentations as requested or necessary within GTS.
• Rotational ON-CALL support during weekends to support 24 / 7 operations.
• Patching Linux systems.
• Providing production support and assist projects wherever Linux team help required.

SUPERVISORY RESPONSIBILITIES :

None

US Benefits Statement

Herbalife offers a variety of benefits to eligible employees in the . (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life / AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP). Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life / Critical Illness / Hospitalization / Accident Insurance, and Pet Insurance. Paid time off includes Company-observed . Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.