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Condition Report Writer Job at Norwalk Auto Auction in Norwalk

Condition Report Writer Job at Norwalk Auto Auction in Norwalk

MediabistroNorwalk, CT, United States
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Overview

Condition Report Writer helps ensure the overall efficiency of our body estimations and appraisals by providing timely, accurate, and customer-approved estimates for repair work. He or she documents estimates and the necessary repair work according to established industry standards and insurance company regulations.

The ideal candidate has some post-secondary education or training and at least one year of dealer-level or large facility experience. He or she has an unrestricted driver's license and a clean driving record, along with a strong technical and customer service performance record. Excellent communication and interpersonal skills, as well as good computer skills, are required. A certification or designation in the field of automotive repair is a plus.

In addition to competitive pay, we offer our employees : Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement, and company-paid vacation and holidays.

Responsibilities

  • Prepares estimates & appraisals for body work according to company, insurance company, and industry standards.
  • Takes pictures of vehicles that are being inspected.
  • Performs the automotive body work process, which includes interior as well.
  • Ensures that required documentation is complete and complies with regulations and standards.
  • Maintains work area in a neat and organized manner.
  • Follows all company policies, procedures, and safety policies.
  • Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors.
  • Performs other duties as assigned.

Qualifications

  • 1+ year of body work or automotive estimation and appraisal experience required.
  • Ability to work outdoors with consistent physical movement to assess the overall condition, including wear and tear of automotive products.
  • iPad estimating capability along with Excel and Word proficiency.
  • Certification or designation in the field of automotive repair is a plus.
  • Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
  • Strong organizational skills, able to multi-task, and manage time to meet frequently changing deadlines in a fast-paced environment.
  • Safety and customer service-oriented.
  • High school diploma or GED required; some post-high school education or training preferred.
  • Must conduct oneself in a professional manner.
  • Unrestricted California driver's license and clean driving record.
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    Report Writer • Norwalk, CT, United States