JOB SUMMARY
Verifies patient information by interviewing patient, recording medical history, and confirming purpose of visit. Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature, and other vitals; and reporting patient history summary. This position is for our office in the Asheville High School and during summer in the Asheville Medical Office.
KEY ACCOUNTABILITIES
Essential Duties and Responsibilities
- Assisting healthcare providers
- Maintaining electronic health records (EHR) and documenting patient data in appropriate fields
- Collecting specimens for laboratory testing, administering medications and immunizations and conducting patient intake and exit interviews
- Using data and patient registries to outreach to patients in need of preventive care and follow-up for chronic conditions
- Assisting with patient referrals, tracking and follow-up
- As appropriate, taking patient phone calls and following up on patient requests
- Scheduling appointments, verifying insurance, checking patients in and out and assessing charges, including past due balances and collection of fees (e.g. co-payment, co-insurance, point-of-care incentive).
Requirements
PERFORMANCE REQUIREMENTS
Knowledge :
General knowledge of quality improvement practices.
Skills :
Exceptional written and verbal communication skills.Proficient with medical office technology and equipment, including computers, copiers, scanners, fax machines, and phone systems, as well as MS Excel / Word / Outlook, Electronic Health Record systems and automated medical scheduling and billing programs.Excellent interpersonal skills in group and community settingsAbility to plan, schedule and coordinateEffective management of multiple duties and responsibilities in a clinical settingSound leadership and clinical judgmentExcellent communication skills in person, on the phone and in written communicationsFlexibility in a rapidly growing and changing work environmentStrong attention to detailExceptional customer service skillsAbility to maintain confidentiality of financial and clinical informationExcellent listenerDemonstrates initiativeEDUCATION / EXPERIENCE
Required :
High school diploma or General Educational Development (GED)Satisfactory completion of Medical Assistant Certification ProgramPreferred :
Experience working with racially and ethnically diverse populations, low-income populations and people experiencing homelessnessAt least one year of experience in a primary care or public health setting functioning at the full extent of her / his trainingExperience with Practice Management systems and EHRPrior work in performance or quality improvementPhlebotomy SkillsPHYSICAL REQUIREMENTS
Full range of motion, including manual and finger dexterity and eye-hand coordinationStanding and walking frequently and occasionally lifting and carrying items weighing up to 50 poundsFrequent exposure to communicable diseases, biohazards, toxic substances, medicinal preparations and other conditions common to a clinical settingSome travel within western North CarolinaWORK ENVIRONMENT
Fast paced work environment.The noise level in the work environment is usually moderate.DISCLAIMER The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills and / or abilities deemed necessary to perform the job proficiently. This job description is not
intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.
Salary Description
Starting $18.00 per hour