Senior Staff Risk Analyst, Fraud Ops Strategy & Forensic Investigations

SoFiSan Francisco, CA

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The role

The Fraud Risk Management and Disputes Center of Excellence is looking for an experienced Senior Staff Risk Analyst to support the areas of complex fraud ring investigations / incidents, analyst investigative systems / tools, and other special projects.

This is a hybrid type role, sitting between Fraud Strategy (team that creates rules / alerts) and Fraud Operations (team that reviews / actions alerts), with a mission of “fraud ring hunting” to identify linkable patterns of fraud, and acts as a feedback loop mechanism to share learnings / enhancement opportunities on both fraud alerting strategies and analyst investigative systems / tools.

The ideal candidate will have the blended skills of fraud / financial crime investigations, data analysis ( e.g., you can write SQL queries in your sleep and you have a “favorite excel formula” ), and leadership / communication skills during stressful fraud incidents.

What you’ll do :

Drive strategy and execution for identifying linkable patterns of fraud in the ecosystem, to bulk investigate, in order to mitigate losses and improve efficiency
Comb through internal data sources and build complex SQL queries needed to splice together key attributes that are most useful in fraud investigations
Establish a SQL library, and other quick win tools to enable other investigators across the team to more efficiently identify fraud signals and insights (e.g., build bulk link analysis tools, or cross product transaction queries etc.)
Put on your “product manager” hat to identify pain points and propose enhanced solutions for analyst systems and tools, and estimate quantifiable impacts (e.g., loss prevented or headcount cost reduction)
Support special projects or ad-hoc investigations such as regulatory exam projects, senior leadership escalations, high dollar loss cases, or other time sensitive and complex projects
Collaborate with other teams on large investigations, product managers on system enhancements, and other cross functional teams
Act as a feedback loop to share findings and recommendations to improve fraud prevention strategies, including “pro tips” on investigative techniques and best practices
Build presentations and business requirement documents to articulate the Fraud Ops investigative tools needed for existing and new products

What you’ll need :

8+ years of investigation / intel / data analysis experience, preferably with focus on risk management and / or fraud prevention in the banking, FinTech, or law enforcement space

Highly skilled in SQL (e.g., Snowflake or Databricks) and experience working with large datasets

Mastery of Google Sheets and Excel, and experience working with Tableau

Exceptional writing and presentation skills, with the ability to articulate and consciously summarize complex investigations

Proactive, highly organized, with a strong sense of ownership and accountability, and the ability to independently execute, always looking for ways to improve

Nice to have :

Intelligence or law enforcement background

Anti-money laundering “AML” or Sanctions investigation experience

Experience with Python

Compensation and Benefits

The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location.

To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page!

Pay range : $137,600.00 - $236,500.00

Payment frequency : Annual

This role is also eligible for a bonus, long term incentives and competitive benefits. More information about our employee benefits can be found in the link above.

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Risk Senior Analyst • San Francisco, CA