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Call Center Coordinator (Part Time)
Call Center Coordinator (Part Time)US Physical Therapy • Lake Ronkonkoma, New York, USA
Call Center Coordinator (Part Time)

Call Center Coordinator (Part Time)

US Physical Therapy • Lake Ronkonkoma, New York, USA
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  • serp_jobs.job_card.part_time
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  • Schedule : Monday and Friday 8am-630pm
  • Effectively communicate changes to administration procedures of the front office including telephones processing scheduling and verifications.
  • Route escalated calls to the appropriate department and personnel.
  • Complete tasks surrounding the nature of the call and providing the highest level of patient care and support.
  • Schedule appointments based on availability and continuity of care verifies insurance information updates demographics and informs patients of necessary documentation for health center visits.
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines / regulations.
  • Answer a high volume of calls

    • Qualifications :

    • High School Diploma or equivalent
    • Strong customer service skills; ability to diffuse client frustrations
    • Excellent interpersonal and communication skills
    • Ability to use logic and problem-solving skills to resolve issues
    • Ability to work independently under tight deadlines in a rapidly changing environment
    • Excellent time management and organizational skills

      • Additional Information :

      What We Offer!

    • Competitive compensation package
    • 401(k) plan with company matching options
    • Generous Paid Time Off
    • A rich benefits package including medical dental life and long-term disability insurance
    • Progressive Leadership Development Programs
    • New Yorks 529 College Savings Program
    • Employee Perks : discounted rates for entertainment travel fitness insurance plans etc. through our partnership with Plum Benefits
    • FSA Plans- pre tax savings plans to pay for unreimbursed medical and dental expenses travel to & from work
    • Company Events- Annual Family Field Day Leadership Retreats and Holiday Awards Celebration
    • And much more!

      • Remote Work : No

      Employment Type : Part-time

      Key Skills

      Bidding,Apps,Benefits,Corporate Recruitment,Android Development

      Experience : years

      Vacancy : 1

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    Coordinator Center • Lake Ronkonkoma, New York, USA

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