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Patient Access Specialist
Patient Access SpecialistThe LaSalle Network • Detroit, MI, US
Patient Access Specialist

Patient Access Specialist

The LaSalle Network • Detroit, MI, US
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Patient Access Specialist

LaSalle Network is hiring a Patient Access Specialist to support a 3-month leave coverage at one of Detroit's leading hospitals. This fully onsite Patient Access Specialist role is ideal for someone who thrives in a fast-paced clinical environment, communicates with clarity, and enjoys being the first point of contact for patients. With immediate start dates and a tight-knit team, this Patient Access Specialist opportunity is perfect for candidates who want to make an impact quickly. Compensation : $18$20 / hour Benefits : Medical, dental and vision insurance offered Location : Detroit, MI Work Model : Fully onsite, three 12-hour shifts per week (11 a.m.11 p.m.)

What's the Job?

  • Serve as the first point of contact for patients in person and via phone
  • Manage high-volume inbound calls and schedule appointments / procedures across multiple sites
  • Coordinate with clinical departments to ensure protocol adherence
  • Enter patient demographics, billing and insurance data with accuracy
  • Educate patients on prep instructions for procedures
  • Communicate co-pay and deductible details clearly
  • Maintain updates with clinical staff regarding patient status
  • Work with medical staff to maximize scheduling efficiency
  • Navigate multiple systems, including Epic EMR and MyChart

What's Needed?

  • High school diploma or GED
  • Minimum 1 year call center or healthcare support experience
  • Strong communication and customer service skills
  • Ability to multitask and stay organized in a fast-paced hospital environment
  • Proficiency toggling between multiple systems / screens
  • Knowledge of medical terminology
  • Epic EMR experience required; MyChart / in-basket experience preferred
  • Polished, empathetic and patient-centric communication style
  • What's in It for Me?

  • $18$20 / hour
  • Medical, dental and vision insurance
  • Hands-on healthcare experience in a respected Detroit hospital
  • Opportunity to grow skills within patient access and revenue cycle functions
  • If you're ready to jump into a role where every interaction matters, apply today to join this high-impact project.

    Yuli Chavez Team Lead LaSalle Network LNOSHR

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    Patient Specialist • Detroit, MI, US

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