Patient Access Specialist
LaSalle Network is hiring a Patient Access Specialist to support a 3-month leave coverage at one of Detroit's leading hospitals. This fully onsite Patient Access Specialist role is ideal for someone who thrives in a fast-paced clinical environment, communicates with clarity, and enjoys being the first point of contact for patients. With immediate start dates and a tight-knit team, this Patient Access Specialist opportunity is perfect for candidates who want to make an impact quickly. Compensation : $18$20 / hour Benefits : Medical, dental and vision insurance offered Location : Detroit, MI Work Model : Fully onsite, three 12-hour shifts per week (11 a.m.11 p.m.)
What's the Job?
- Serve as the first point of contact for patients in person and via phone
- Manage high-volume inbound calls and schedule appointments / procedures across multiple sites
- Coordinate with clinical departments to ensure protocol adherence
- Enter patient demographics, billing and insurance data with accuracy
- Educate patients on prep instructions for procedures
- Communicate co-pay and deductible details clearly
- Maintain updates with clinical staff regarding patient status
- Work with medical staff to maximize scheduling efficiency
- Navigate multiple systems, including Epic EMR and MyChart
What's Needed?
High school diploma or GEDMinimum 1 year call center or healthcare support experienceStrong communication and customer service skillsAbility to multitask and stay organized in a fast-paced hospital environmentProficiency toggling between multiple systems / screensKnowledge of medical terminologyEpic EMR experience required; MyChart / in-basket experience preferredPolished, empathetic and patient-centric communication styleWhat's in It for Me?
$18$20 / hourMedical, dental and vision insuranceHands-on healthcare experience in a respected Detroit hospitalOpportunity to grow skills within patient access and revenue cycle functionsIf you're ready to jump into a role where every interaction matters, apply today to join this high-impact project.
Yuli Chavez Team Lead LaSalle Network LNOSHR