Construction Project Coordinator Disaster Restoration Claims

Kustom US exists to bring order to chaos after disaster strikes restoring property prosperity and peace of mind inside every disaster scenario. If youre ready to keep projects organized customers informed and operations moving with precision by supporting the teams who are taking care of our clients apply to our Project Coordinator role today!

What You Do

As a Project Coordinator you are the behind-the-scenes force that keeps every restoration and reconstruction project running with clarity accuracy and momentum. You dont just move tasks forward - you create structure in the middle of chaos ensuring our teams can deliver life-changing results for residential and commercial customers. Your role blends outstanding customer service with claims intake project coordination internal / external communication and administrative expertise to keep everything and everyone aligned. You make an impact by :

• Building Customer Confidence

Serving as the customers first point of contact and go-to guide throughout the restoration process providing updates explaining next steps answering questions and ensuring every client understands timelines billing details and what to expect

Delivering excellent customer service while gathering details from incoming leads verifying insurance information entering jobs into DASH (or similar systems) assigning leads to the right PM / PD / Estimator and ensuring inspections and Performance Authorizations stay on track

Maintaining accurate job files in project management and TPA systems processing and reviewing invoices validating job costs and payroll timecards documenting job status through detailed DASH notes and ensuring every project has the paperwork accuracy needed for profitability and compliance

Scheduling job walks subcontractor activities and inspections; collaborating with Business Development and Estimators to convert leads; and keeping authorizations and required documentation moving efficiently to support project start times

Collecting payments managing change orders and supplements supporting billing preparation ensuring documentation is complete and helping maintain financial accuracy across each active project

Compiling weekly reports updating agendas for production meetings reviewing project progress identifying potential issues and communicating risks that may impact timelines budgets or compliance

What You Bring

Why Join Kustom

Founded in 1968 Kustom has spent decades earning a stellar reputation as a nationally acclaimed industry-leading property restoration firm. We offer unparalleled full-service restoration and emergency services to commercial industrial and residential clients. Our legacy is built on innovative thinking meticulous attention to detail and a commitment to exceptional service ensuring that life and business continue smoothly for our clients nationwide.

At Kustom we unite experts who are driving the industry forward delivering positive life-changing outcomes for both commercial and residential customers. We do more than rebuild - we build trust.

If youre ready to make an impact with one of the largest privately held restoration companies in North America wed like to meet you. Join our team and become part of our ongoing success story!

Kustom provides equal employment opportunities to all employees and applicants for employment without regard to race color creed ancestry national origin citizenship sex or gender (including pregnancy childbirth and pregnancy-related conditions) gender identity or expression (including transgender status) sexual orientation marital status religion age disability genetic information service in the military or any other characteristic protected by applicable federal state or local laws and ordinances.

Subject to Federal State and Local laws regulations and / or ordinances applicants must be able to pass pre-employment drug screening and background check.

Compensation is based on geographic location demonstrated job related skills knowledge experience education certifications etc. This job description is not intended to contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. A ctivities duties and / or responsibilities may change at any time with or without notice.

Business Hours in Office : 8am - 5pm Monday - Friday

Required Experience :

IC

Key Skills

Microsoft Office,Microsoft Outlook,Microsoft Word,Visio,Microsoft Powerpoint,Microsoft Excel,Project Management,Sharepoint,Project Management Software,Microsoft Project,Administrative Experience,Project Coordination

Employment Type : Full-Time

Experience : years

Vacancy : 1