Manager, Digital ReputationOscar Health • New York, NY, US
serp_jobs.error_messages.no_longer_accepting
Manager, Digital Reputation
Oscar Health • New York, NY, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionMonitor and manage brand representation in search engines (Google, Bing) and social media engines, including : Knowledge Panels, People Also Ask results, Reviews snippets, Wikipedia and third-party profile accuracy, Search sentiment and keyword associations. Lead initiatives that improve search reputation, organic visibility, and trust signals. Collaborate with SEO teams to align reputation goals with broader search strategy. Oversee presence and performance on key third-party platforms (e.g., Google Business, Yelp, TrustPilot, Better Business Bureau, health / finance / industry-specific sites). Develop and implement review-generation, response, moderation, and escalation workflows. Analyze trends in ratings and reviews to identify operational or experience gaps; collaborate with CX teams on remediation. Manage digital identities for key executives, including bios, profiles, thought leadership content, and search presence. Ensure accuracy and alignment of executive information across press, corporate assets, and external platforms. Partner with Comms to support digital positioning for speaking events, announcements, and media moments. Lead enterprise social listening capabilities to track sentiment, emerging conversations, reputational risks, and thematic trends. Synthesize insights into actionable recommendations for leadership, PR, Marketing, and Product. Run rapid-response processes for misinformation, crises, or trending negative narratives. Establish KPIs to measure digital reputation health, including sentiment indexes, visibility, authority, and trust signals. Build dashboards and present insights regularly to senior stakeholders. Identify opportunities to improve perception, strengthen trust, and differentiate the organization online. Partner with Legal, PR, Comms, Marketing, CX, and Digital teams to ensure reputation risks and opportunities are understood and addressed. Manage vendor and agency partners for monitoring, search reputation, social listening, and content development. Mentor team members or cross-functional contributors involved in reputation workflows. 4+ years of relevant work experience in digital reputation, digital communications, SEO / SEM, social listening, external communications, or corporate digital strategy. 2+ years of experience monitoring, interpreting, and influencing online sentiment and search visibility. 1+ years of experience with marketing measurement including a / b testing, campaign performance, forecasting vs. actuals, statistical significance, optimization and setting up measurable campaigns 3+ years of experience identifying new and innovative ways to solve problems through marketing. 2+ years of experience with search engines, digital ecosystems, social platforms, and reputation management technologies. 2+ years of experience leading complex initiatives from concept to implementation, collaborating with cross functional partners along the way, and getting executive buy in. 2+ years of experience creating presentations and presenting to senior leaders Experience managing agency partners or cross-functional project teams. Experience in healthcare, insurance, financial services, or another regulated industry. Experiencing navigating both B2B and D2C or B2B2C Proficiency with tools such as Brandwatch, Sprinklr, Meltwater, NetBase, Google Analytics, GSC, SEMRush, etc. Understanding of accessibility, compliance, and privacy considerations for digital content. Background in corporate communications, brand strategy, consumer experience, or digital marketing.
Manager Of Digital Reputation
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselvesone that behaves like a doctor in the family.
The Manager of Digital Reputation is responsible for shaping, protecting, and enhancing the organization's perception across all digital channels. This role leads reputation strategy across search, social, third-party platforms, ratings / reviews ecosystems, and online narratives.
Working at the intersection of Communications, Marketing, Brand, and Digital, this leader ensures Oscar Health shows up clearly, consistently, and credibly everywhere people discover, evaluate, or talk about the organization online.
You will report into the VP, Communications.
This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.
The base pay for this role is : $103,200 - $135,450 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.
Digital Reputation Strategy & Governance
- Develop and own the enterprise digital reputation strategy spanning brand, product, employer reputation, and executive presence.
- Establish governance models, response frameworks, and playbooks for managing online sentiment and reputation risk.
- Partner with PR / Comms to align earned, owned, and shared digital narratives.
- Ensure consistency of messaging and accuracy of company information across all digital channels.
Search Reputation & Online Visibility
Ratings, Reviews & Third-Party Ecosystems
Executive & Leadership Digital Presence
Social Listening & Narrative Intelligence
Analytics, Reporting & Continuous Optimization
Cross-Functional Leadership
Requirements :
Bonus points :
serp_jobs.job_alerts.create_a_job
Digital Manager • New York, NY, US
Job_description.internal_linking.related_jobs
Digital Marketing Manager Job Duties : Plans and executes all web, SEO / SEM, database marketing, email, social media...serp_jobs.internal_linking.show_more
Led by Chef Junghyun “JP” Park and Ellia Park, NA : EUN Hospitality represents the unified vision behind the acclaimed restaurant brands Atoboy, Atomix, and NARO.
NA : EUN Hospitality is see...serp_jobs.internal_linking.show_more
The Ad Council convenes creative storytellers to educate, unite and uplift audiences by opening hearts, inspiring action and accelerating change.
For more than 80 years, the nonprofit organization a...serp_jobs.internal_linking.show_more
The Mobile Voting Project aims to make voting as easy and accessible as anything else you do on your phone.We are changing a broken political system and challenging the status quo to advance mobile...serp_jobs.internal_linking.show_more
We're looking for a Digital Marketing Manager to join our growing team and help lead multi-channel digital marketing and fundraising programs for our mission-driven clients.This is an exciting oppo...serp_jobs.internal_linking.show_more
Ecommerce and Digital Marketing Manager.Key member of the digital marketing team, Ecommerce and Digital Marketing Manager works with other marketing manager to improve customer experience, website ...serp_jobs.internal_linking.show_more
The Digital Strategy Director oversees the development, implementation, and management of comprehensive omnichannel strategies for clients in the life sciences and biopharma sectors.This strategic ...serp_jobs.internal_linking.show_more
VP, Digital Product Management.The Global Private Bank is seeking a dynamic VP to join our Digital Team.This role will focus on representing and advocating for our Latin American (LatAm) and Global...serp_jobs.internal_linking.show_more
I can succeed asa Senior Manager,Global Digital Communicationsat Capital Group.Senior Manager,GlobalCommunications - Digital.
Capital Group's internal digital channels.You will be in charge of putti...serp_jobs.internal_linking.show_more
Our enterprise retail client is seeking an experienced Digital Media Manager to build and execute their advertising solutions.
This will be a hybrid (three - five days onsite), 3-month, 40 hr / week r...serp_jobs.internal_linking.show_more
Title : Digital & Social Media Analytics Manager.Duration : 6 months could go perm.Perform hands-on analyses on large volumes of ad serving platforms, individual media platforms (Facebook, Instag...serp_jobs.internal_linking.show_more
Remote Digital Analytics Manager Job : .Contract Pay Rate Range : $40-47.This role blends product ownership with delivery management, you will lead a GA4 / GTM implementation, govern event taxonomy, aud...serp_jobs.internal_linking.show_more
A leading crypto platform is seeking an Institutional Sales Representative to grow and manage relationships with financial institutions.
The ideal candidate will have institutional sales experience,...serp_jobs.internal_linking.show_more
A leading digital asset platform is seeking an Institutional Sales Representative in San Francisco to drive business growth and client relationships within the financial services sector.The ideal c...serp_jobs.internal_linking.show_more
Senior Manager, Digital Product.TUSHY's #1 mission is to change the way you go #2.We are cleaning butts and changing the bathroom game for all the Real Pooping Humans of the world.If you're a Real ...serp_jobs.internal_linking.show_more
North American Distillers (NADL) is where we manufacture our award-winning American Whiskeys such as Jefferson's, Rabbit Hole, TX Whiskey, Skrewball, and Smooth Ambler.
NADL is part of Pernod Ricard...serp_jobs.internal_linking.show_more
Growth & Enablement Marketing Manager.Nitra's mission is to build a more efficient healthcare system and the technology that makes it possible.
Our goal is to provide an ecosystem of fintech and sof...serp_jobs.internal_linking.show_more
Relationship Manager, Director - Internet & Digital Media.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the glo...serp_jobs.internal_linking.show_more
Digital Marketing Manager - Remote
TradeJobsWorkForce • 10138 New York, NY, US
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Digital Content Manager
NA : EUN Hospitality • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Manager, Digital Media (Contract Employee)
The Ad Council • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Grassroots Director, Mobile Voting Project
Mobile Voting • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Digital Marketing Manager
Interactive Strategies • Bronx, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Ecommerce and Digital Marketing Manager
Blinds To Go • Paramus, NJ, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Digital Strategy Director
CG Life • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Global Private Bank (LatAm & GFG Segment), VP, Digital Team
JPMorgan Chase • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
Senior Manager, Global Digital Communications
Capital Group • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Digital Media Manager - Retail, Optimization, Campaigns
NYC Staffing • Hoboken, NJ, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Digital & Social Media Analytics Manager
Two95 International Inc. • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
serp_jobs.last_updated.last_updated_30
Remote Digital Analytics Manager Job :
Akkodis • New York, NY, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Institutional Sales — Digital Asset Wealth Management
Promote Project • New York, NY, United States
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Institutional Sales Rep, Digital Asset Wealth Management
The Resume Database • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Manager, Digital Product
Tushy • New York, NY, United States
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Digital Content Manager
Pernod Ricard • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Growth & Enablement Marketing Manager
Nitra • New York, New York, United States, 10001
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_30
Citi Commercial Bank - Relationship Manager, Director - Internet & Digital Media
Citigroup • New York, NY, US
serp_jobs.job_card.full_time
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted