Information Systems Architect - Advanced

Job Description

Job Description

Information Systems Architect – Advanced (Citrix Architect)

Project Duration : 12 Months (Possibility for Extension)

Work Location : Remote

Hours / Week : 40 Hours

Work Hours : 8 AM to 5 PM

Position Title :

Citrix VDI Architect (Mid-Senior Level)

POSITION PURPOSE / WHY OPEN

This position is being opened due to resource constraints within the existing team. The team requires additional expertise to develop and operate a fully supported Citrix-based VDI solution that adheres to change management , security , and usability standards , while minimizing service disruptions.

PROJECT SCOPE / DESCRIPTION

The contractor will provide expert-level support in the design, development, implementation , and maintenance of a Controlled Unclassified Information (CUI) compliant VDI environment . This includes technical architecture, engineering support, Windows system image management, Citrix administration, and one-on-one training to designated System Administrators.

DAILY DUTIES & RESPONSIBILITIES

The selected candidate will be responsible for the following :

Technical Duties :

• Provide Level 2 and Level 3 technical support for Citrix / XenApp environments.
• Monitor and maintain the VDI platform using tools like NetScaler and ControlUP .
• Manage and troubleshoot end-user sessions and backend infrastructure .
• Maintain and patch Citrix platform server systems.
• Support Citrix XenDesktop Broker and VMware delivery infrastructure.
• Ensure virtual sessions operate as intended , handling escalated issues from the helpdesk.
• Deploy and support core Microsoft services : Active Directory, ADFS, DNS, DHCP, WSUS, and Group Policy .
• Ensure high levels of client satisfaction for all supported services.
• Document system configurations and update technical documentation.

Team Collaboration & Support :

REQUIRED SKILLS (RANKED IN ORDER OF IMPORTANCE)

PREFERRED SKILLS

REQUIRED EDUCATION

REQUIRED CERTIFICATIONS