Warehouse Customer Service
Denali Staffing GroupAnchorage, AK, USjob_description.job_card.30_days_ago
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job_description.job_card.job_descriptionHigh school diploma or general education degree (GED); or equivalent combination of education and experience A positive attitude is an absolute requirement Empathy and understanding while assisting customers with orders over the phone Relate and align all duties, customer interactions, and other activities to an underlying business purpose Excellent customer service skills and be able to communicate clearly and effectively Resourceful and skilled in problem-solving Superior organization skills and the ability to manage multiple tasks simultaneously and be able to prioritize deadlines Detailed and process-oriented and possess critical thinking skills Proficient with computers, Facebook, and MS Excel, and comfortable learning other computer programs / systems
Job Description
Job Description
Your Responsibilities :
- Support and resolve customer issues, including shipment tracking, credits, and product availability
- Review sales orders and correct, keep records of completed work
- Accountable for all aspects of order processing including customer orders purchase orders, receiving, and production of shipping documents
- Handle packing and shipping
- Answer incoming phone calls
- Assist with customer orders
Skills and Qualifications :
Benefits :
Medical, Dental, Vision, 401k, Tuition Assistance Program, Employee Assistance Program, and more!
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Customer Service • Anchorage, AK, US