Director, Transportation - West

Director Of Transportation Operations

The Director of Transportation Operations will provide leadership and direction for the operational effectiveness of our transportation network, focusing on optimizing store delivery and transportation support within an assigned scope. This role is instrumental in ensuring strong operational performance and contributing to the organization's ability to deliver exceptional service and customer satisfaction. This position requires a dynamic leader capable of driving continuous improvement initiatives, fostering cross-functional collaboration, and developing a high-performing team.

Lead Operational Execution : Direct and optimize all store delivery activities and related transportation functions (transfers, storage pullbacks, reverse logistics, etc.) within assigned regions or specific operational areas, utilizing both private and third-party dedicated resources to ensure efficiency and reliability.

Support Financial Performance : Contribute to P&L performance by managing expenses and income within established budgets and operational plans. Participate in cross-departmental projects to identify and implement continuous improvement initiatives that enhance operational and financial outcomes.

Ensure Customer Service Excellence : Ensure the delivery of excellent customer service through consistent on-time delivery performance, proactive communication, and accurate invoicing processes. Collaborate with key customers to understand their needs and identify opportunities to enhance service.

Drive Cross-Functional Alignment : Maintain strong alignment and collaboration between field operations, routing, and process and planning sub-functions to maximize resource utilization and consistently achieve or exceed contractual on-time delivery levels and regional goals. Partner effectively with inbound, planning, warehouse, and procurement teams to ensure seamless execution of cross-functional objectives.

Develop High-Performing Teams : Ensure local leadership and teams operate at expected levels of productivity, safety, and compliance. Establish clear expectations for team members, provide ongoing feedback and coaching, and support the development of talent and succession plans within their direct span of control.

Support Carrier Partnerships : Collaborate with the carrier management function to address non-dedicated third-party carrier needs, including shuttles, large capacity constraints, and surge requirements.

Support Company Representation : Support legal counsel in litigation matters related to transportation as required.

Travel Required : Yes

Office : Office Temperature (65F to 75F)

Warehouse : Perishable Warehouse (28F to 60F)

Warehouse : Grocery Warehouse (50F to 90F)

Warehouse : Freezer (-20F to 0F)

Specialized Knowledge : Knowledge of various Transportation management systems, DOT rules and regulations

Special Skills : Ability to partner cross-functionally, strong multi-tasking, communication and organizational skills. Ability to work well with all levels of team members with different backgrounds and needs.

Physical abilities :

Other : Proven ability to manage multiple initiatives simultaneously and drive them to successful completion. Demonstrated success in developing talent and building high-performing teams. Strong financial acumen with a proven track record of managing budgets and contributing to P&L optimization. Excellent communication, interpersonal, and relationship-building skills, with the ability to effectively interact with internal and external stakeholders at all levels. Strategic thinking and problem-solving abilities, with a focus on continuous improvement and innovation.

7-10 years with significant experience in Supply Chain, Transportation, and Warehouse Operations.

Bachelor's Degree - Business, Bachelor's Degree - Logistics & Transportation, Bachelor's Degree - Management

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities. Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.