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Delivery Specialist - Edinburg, TX

Delivery Specialist - Edinburg, TX

Tractor SupplyEdinburg, TX, US
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Delivery Specialist - Edinburg, TX

The Delivery Specialist is responsible for delivering purchased merchandise to customers within the assigned market while meeting delivery and quality standards. The Delivery Specialist will deliver Legendary Customer Experience through building trusted relationships, offering seasoned advice, ensuring safe delivery of the product, resolving problems and handling product returns as required.

Essential Duties and Responsibilities (Min 5%)

  • Maintain regular and predictable attendance.
  • Ensure timely deliveries, meeting or exceeding scheduled delivery times.
  • Operate and maintain a clean and organized delivery vehicle.
  • Load, unload, and organize products in a safe and efficient manner.
  • Perform pre-trip and post-trip vehicle inspections.
  • Maintain an accurate record of deliveries and any issues.
  • Communicate with customers as necessary.
  • Provide exceptional customer service.
  • Partner with field sales team and store personnel.
  • Handle all products with care.
  • Follow all traffic laws and company policies.
  • Handle returns, exchanges, or customer inquiries.

Required Qualifications

Experience : Previous truck delivery experience is a plus but not required. Experience with hand truck, dolly, pallet jack and forklift preferred. Must be 21 years of age or older, have at least 3 years of driving experience and meet MVR check requirements.

Education : High school diploma or equivalent (preferred)

Professional Certifications : DOT Medical Card as required

Preferred Knowledge, Skills or Abilities

  • A valid driver's license with a clean driving record.
  • Possess the physical and mental stamina to move throughout the store and outdoor areas quickly and safely.
  • Ability to push and pull merchandise up to 2,000 pounds.
  • Operate all equipment related to job duties efficiently, safely.
  • Ability to lift and move large, bulky and / or heavy merchandise.
  • Ability to safely load and unload a delivery truck.
  • Ability to use Microsoft Outlook and Outlook Calendar.
  • Excellent time-management skills.
  • Strong customer service skills.
  • Ability to utilize strong written and verbal communication skills.
  • Ability to read, write, and count accurately.
  • Ability to navigate using GPS systems and maps.
  • Ability to successfully complete all required training.
  • Flexibility to work various shifts.

    • Working Conditions

  • Regularly work near mechanical equipment.
  • Drive assigned markets and provide deliveries in all weather.
  • Noise level in the work environment is moderate.

    • Physical Requirements

  • Sitting
  • Standing (not walking)
  • Walking
  • Kneeling / Stooping / Bending
  • Driving a vehicle
  • Reaching overhead
  • Lifting 50+ pounds

    • Disclaimer

    This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his / her supervisor.

    Company Info

    At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do. We are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

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    Delivery Specialist • Edinburg, TX, US