Social & Community Manager

Overview

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Brand & Communications team builds trust and drives impact through creative campaigns and storytelling that bring Affirm’s mission to life. We’re looking for a Social & Community Manager to join our Brand & Communications team. This isn’t about running channels for the sake of it — it’s about shaping how Affirm participates in culture every single day. You’ll be the person who knows what’s trending before it trends, who can spot the conversation threads worth jumping into, and who brings the creative instincts to make Affirm feel human, relevant, and distinctive online. You’ll partner with senior leadership on strategy, but your superpower will be cultural fluency — knowing the vibes, the moments, and the formats that matter, and translating them into content and community that people actually want to engage with. If you live and breathe social, spend as much time in comments as in feeds, and believe brands should feel like part of the conversation (not a step behind it), this role is for you.

What You’ll Do

Be our cultural radar : Spot trends, creators, and conversations — from TikTok to Reddit to whatever comes next — and know when / how Affirm should show up.

Participate in real time : Jump into cultural moments and dialogue with the right tone, speed, and creativity.

Build community : Foster dialogue and connection, turning participation into trust and loyalty.

Bring campaigns to life : Partner with teams including Communications, Brand, and Partner Marketing to ensure launches and narratives feel social-first, not bolted on.

Push creative boundaries : Experiment with new formats and ideas that stretch how Affirm shows up in culture.

Measure and refine : Use social listening and analytics to capture insights, optimize, and continually raise the bar.

What We Look For

8–10 years of experience in social and community, with flexibility to consider exceptional candidates with 5+ years who demonstrate outsized cultural fluency and impact.

Someone who lives and breathes social : you know the trends, memes, creators, and communities shaping culture, and you can spot what matters before it peaks.

Proven track record of sparking conversation and building community — not just publishing content, but creating connection and participation.

Strong creative instincts and storytelling skills that feel natural across formats, from short-form video to emerging cultural expressions.

Experience collaborating with creators and cultural voices to amplify stories authentically.

Comfort moving fast in real time — with the judgment to know when to act and when not to.

Analytical mindset with experience using social listening and reporting tools (e.g., Sprout Social) to guide decisions and continually raise the bar.

Collaborative, curious, and energized by working across teams to make campaigns and moments social-first.

Base Pay & Benefits

Base pay range (USA) : CA, WA, NY, NJ, CT per year : $140,000 - $190,000. Other U.S. states per year : $124,000 - $174,000. Affirm notes that visa sponsorship is not available for this position.

Equity Grade : 6. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents).

Affirm is remote-first. The majority of roles are remote and you can work almost anywhere within the country of employment. Some roles may be office-based due to job responsibilities.

Benefits

Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents

Flexible Spending Wallets - stipends for Technology, Food, Lifestyle needs, and family forming expenses

Time off - vacation and holiday schedules to rest and recharge

ESPP - Employee stock purchase plan to buy shares at a discount

We believe it’s On Us to provide an inclusive interview experience for all, including people with disabilities. Reasonable accommodations are provided during the hiring process. For U.S. positions that could be performed in Los Angeles or San Francisco, Affirm will consider qualified applicants with arrest and conviction records in accordance with local ordinances. By clicking "Submit Application," you acknowledge that you have read Affirm’s Global Candidate Privacy Notice and give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales

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