COO Chief Of Staff

Job Details

Jackson Heights NY

Full Time

$110000.00 - $130000.00 Salary / year

Description

82nd Street Academics

Chief Operating Officer (COO)

Start Date : ASAP Location : Queens NY (Hybrid across multiple sites)

About 82nd Street Academics

82nd Street Academics (82SA) is a growing mission-driven nonprofit advancing educational equity and preparing students and families for success from early childhood through adulthood. With multiple sites across Queens we deliver innovative academic programs and wraparound family and youth services that bridge opportunity gaps and empower families through holistic education and community partnerships.

The Opportunity

The Chief Operating Officer (COO) is the CEOs principal partner and the organizations operational engineowning day-to-day execution across programs and sites and ensuring that 82SA delivers high-quality compliant and mission-aligned services. Youll translate strategy into action strengthen systems develop leaders and align finance operations and programs to drive equitable outcomes for students and families.

The COO reports directly to the CEO and manages a cross-functional team of directors overseeing program operations finance HR and compliance.

The leader were seeking is trustworthy kind and strongsteady under pressure mission- before-self and relentlessly focused on people outcomes and integrity.

The ideal COO leads with humility and convictionprioritizing people and mission over ego while driving measurable results.

Values & Leadership Commitments

• Mission before self. Put students families and staff well-being at the center of decisions.
• Trust & integrity. Communicate with candor follow through and steward resources responsibly.
• Kindness & respect. Lead with empathy; build a positive inclusive and high- performance culture.
• Strong steady leadership. Make clear calls especially in ambiguity; own results and learn fast.
• Equity in action. Embed anti-bias practice access and accountability in systems and decisions.
• Collaboration. Align programs HR operations and finance toward shared goals.

Key Responsibilities

Organizational Leadership & Strategy

Program Oversight & Improvement

People Culture & Development

Finance Risk & Compliance

Board Interface & Governance

Partnerships Growth & External Relations

Data Evaluation & Project Management

30 / 60 / 90-Day Expectations

First 30 Days : Learn & Listen

First 60 Days : Stabilize & Align

First 90 Days : Strengthen & Deliver

Sample Key Performance Indicators (KPIs)

Qualifications

Education & Experience

Skills & Attributes

Compensation & Benefits

Work Environment

To Apply

To apply please send your resume and a cover letter outlining your relevant experience leadership approach and commitment to educational equity to Michael Selkis with the subject line 82SA COO. . Applications will be reviewed on a rolling basis until the position is filled.

EEO & Inclusion

82nd Street Academics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive equitable environment for all employees. Individuals from historically marginalized communities and those with lived experience in Queens are strongly encouraged to apply. Reasonable accommodations are available throughout the hiring process.

Required Experience :

Senior IC

Key Skills

Compliance Management,Customer Retention,Quality Assurance,Customer Service,Extensive Knowledge,Account Management,Front Office,Telephone Calls,Needs Analysis,Cold calls,Business Relationships,Customer Complaints,Sales Goals,Sales Process,New Clients

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 110000 - 130000