Camera Support Representative

A company is looking for a Camera Pro Support Representative - Tier 2. Key Responsibilities Provide expert technical assistance for Canon consumer camera and video products via phone Assist customers with service requests, repair status updates, and payment processing Support CPS members with troubleshooting, service coordination, and membership renewals Required Qualifications High school diploma or equivalent 1-2 years of directly related experience Experience in customer service or technical support roles Knowledge of computer hardware, software, and operating systems Advanced camera / photography knowledge (DSLR, lenses, sensors, video resolutions, etc.)