Operations Escrow Officer

Operations Escrow Officer

The Operations Escrow Officer has significant national title and escrow closing experience. They are responsible for executing Refinance closings with timeliness, expertise, and precision. They will proactively meet customer needs and provide a delightful closing experience. They exhibit company values, collaborate with their leaders to create an efficient, enjoyable work environment.

Responsibilities :

• Communicate, timely, professionally and courteously with our borrower and lender customers
• Establish and maintain effective working relationships with a variety of lenders
• Identify and understand curative issues that require attention / resolution and direct communication with lender or borrower
• Communicate with borrower or lender to resolve curative issues as needed
• Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted
• Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more
• Perform pre-close quality review of all title and escrow documents
• Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates)
• Review and understand lender instructions in their entirety
• Complete closings in a timely and high-quality manner
• Prepare files for final policy generation, recording, and settlement statement
• Confirm vesting during balancing
• Ensure all invoices are obtained and funds collected prior to close
• Balance a closing disclosure
• Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent / notary portal)
• Verify signing details and accuracy of signed loan documents
• Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds
• Adhere to established quality and compliance standards
• Effectively manage and resolve escalations

Required Skills & Experience :

The base salary range for this role is $53,550 - $77,400 USD.

We offer a comprehensive package of benefits to eligible employees (FTE, non-contract) : medical / dental / vision insurance, 401(k), generous vacation time, and paid bonding leave.

We currently offer the following benefits to all Full-Time employees :

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.