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Order Processing Executive

Order Processing Executive

Pearson WhiffinNorth Kent
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Order Processing Executive

Full time, Office based

Up to £30k DOE

North Kent

Exclusive new role – you won’t see this advertised anywhere else!

Are you an experienced and customer-focused professional with a proactive attitude, looking for your next opportunity in a supportive and well-established business?

Our client, a reputable supplier within the construction industry, is seeking a reliable and detail-oriented Customer Support Executive to join their team on a permanent, full-time basis. This is a fantastic opportunity for someone who enjoys working closely with both customers and internal teams, and who takes pride in delivering excellent service.

Key Responsibilities :

  • Act as the primary point of contact for clients, ensuring a consistently high standard of customer service.
  • Receiving and processing large volume of orders with high accuracy and attention to details
  • Creating quotation within timely manner
  • Providing administrative support to the Sales Team
  • Supporting a Sales Rep, working closely to support account management efforts and process orders
  • Liaising with internal departments including Transport, Warehouse and Purchasing
  • Developing strong b2b customer relationships
  • Proactive problem solving
  • Ensuring seamless communication across the sales function and wider team
  • Any other duties as required

Essential requirements :

  • Solid experience working in a heavily administrative customer facing role supporting a sales function (experience within the construction industry is highly desirable)
  • Sales order processing withing a business selling products to b2b customers
  • A meticulous attention to detail
  • A genuine passion for customer service
  • The ability to keep calm under pressure
  • Excellent organisation skills with the ability to work quickly under pressure
  • Confident with Microsoft Office especially Excel
  • Problem solving skills
  • A collaborative approach
  • What’s on offer :

    You will be joining a friendly and dedicated team where your contribution will be valued. The company offers :

  • A competitive salary of up to £30,000 depending on experience
  • 23 days holiday plus bank holidays
  • Stability within a supportive team
  • Genuine opportunities for progression and skill development
  • Sociable Monday to Friday hours
  • A company pension scheme
  • Long-term progression opportunities
  • Interviews are to be held immediately, so please apply today for immediate consideration!

    This role is being handled by Anna Sikora, Recruitment Consultant at Pearson Whiffin Recruitment.

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    Order Processing • North Kent