Front Office Manager at Fairfield Inn & Suites West Des Moines

What Youll Do :

You will be at the center of the hotels universe - the front office. You will have the responsibility of leading the front desk team so it runs smoothly and effectively. As a creative and dynamic leader your passion for hospitality will inspire your team to better cater to guest needs and ensure their return. You will combine business expertise and managerial experience to enhance the ability of your team and provide quality service.

On a daily basis you will be responsible for :

• Overseeing the day-to-day operations of the front desk and associated functions. Ensure adherence to established procedures for all related activities by all supervised functions and personnel.
• Providing business expertise and strategic perspective to identify evaluate develop and drive guest services understanding that extraordinary service and business decisions are not mutually exclusive.
• Overseeing and participating in guest registration and check out.
• Managing training and scheduling the Front Office staff
• Carrying out activities (night audit review setting up group billing making forecasts controlling and placing orders for supplies cross-departmental communication) required for the smooth functioning of the Front Office.
• Acting as a liaison between General Manager and staff

Where Youve Been :

Were looking for someone who has worked in hotels for at least two years and has an additional two years in a hotel leadership position (Manager). Being a people-person is a must as youll be working with others constantly. Youll have some experience in coaching mentoring and teambuilding.

When Youre Here :

Be prepared to accommodate varying schedules including nights weekends and holidays. But wait theres a great upside : in exchange for your flexibility we offer excellent pay hotel discounts F&B discounts and the opportunity to be part of an anything-but-standard growing hotel company.

Required Experience :

IC

Key Skills

Office Manager Experience,Hotel Experience,Dentrix,Hospitality Experience,Dental Receptionist,Medical office experience,Office Experience,Dental Office Experience,Front Desk,Guest Services,Hotel Management,Eaglesoft

Employment Type : Full-Time

Experience : years

Vacancy : 1