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Quality Assurance Specialist

Quality Assurance Specialist

RIDELancaster, CA, US
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Job Description

Job Description

Company is seeking a hardworking Quality Assurance Specialist for the Customer Service Department to perform customer pre-delivery commercial vehicle inspections, Engineering Change Notice tracking and support Customer Service department with ISO compliance requirements.

Overview :

Quality Assurance Specialist will be responsible for new customer bus inspections, ECN tracking, and supporting Customer Service Department in following ISO requirements

RESPONSIBILITIES :

  • Under general supervision of the Customer Service Manager, the Quality Assurance Specialist will perform the below tasks :
  • Coordinates and performs new vehicle inspections and acceptance between Production and Customer Service.
  • Track Customer Service assigned ECN's and provide updates on open / closed ECN's by customer and location. Will work with Field Staff / Management to complete open ECN's.
  • Track returned vehicles assigned for work in BYD facilities. Follow up to provide status update to all parties involved.
  • Ensure quality process with work performed, paperwork, and company policies.
  • Follow ISO requirements and ensure Customer Service department and staff are following such requirements. Ensure all documentation follows ISO requirements.
  • Provide status reporting to Customer Service Manager / Supervisor for all tracking and bus updates regarding the assigned job functions.
  • Added responsibilities may be added that match the Quality Assurance Specialist scope of work.

Requirements :

  • Experience in quality inspections of products understanding inspection standards.
  • Ideal candidates will have a minimum of two years' experience.
  • At least 2 years' experience with documentation tracking / filing.
  • Experienced in vehicle / bus maintenance and repair.
  • Ability to travel internationally and work in the Customer's environment. Weekends, nights, and long hours may occur.
  • License : Must possess a valid driver's license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If no endorsements held, the ability to obtain needs to be available.
  • Pay Range :

  • 70,000- $85,000 / yr
  • Benefits :
  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Health savings account
  • Paid time off
  • Professional development assistance
  • Relocation assistance
  • Vision insurance
  • SUPERVISORY RESPONSIBILITY

  • None
  • Schedule :

  • Monday - Friday
  • Work Location :

  • Lancaster CA (Onsite)
  • Job Type :
  • Full-time
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    Quality Assurance Specialist • Lancaster, CA, US