Job Description
Job Description
Company is seeking a hardworking Quality Assurance Specialist for the Customer Service Department to perform customer pre-delivery commercial vehicle inspections, Engineering Change Notice tracking and support Customer Service department with ISO compliance requirements.
Overview :
Quality Assurance Specialist will be responsible for new customer bus inspections, ECN tracking, and supporting Customer Service Department in following ISO requirements
RESPONSIBILITIES :
- Under general supervision of the Customer Service Manager, the Quality Assurance Specialist will perform the below tasks :
- Coordinates and performs new vehicle inspections and acceptance between Production and Customer Service.
- Track Customer Service assigned ECN's and provide updates on open / closed ECN's by customer and location. Will work with Field Staff / Management to complete open ECN's.
- Track returned vehicles assigned for work in BYD facilities. Follow up to provide status update to all parties involved.
- Ensure quality process with work performed, paperwork, and company policies.
- Follow ISO requirements and ensure Customer Service department and staff are following such requirements. Ensure all documentation follows ISO requirements.
- Provide status reporting to Customer Service Manager / Supervisor for all tracking and bus updates regarding the assigned job functions.
- Added responsibilities may be added that match the Quality Assurance Specialist scope of work.
Requirements :
Experience in quality inspections of products understanding inspection standards.Ideal candidates will have a minimum of two years' experience.At least 2 years' experience with documentation tracking / filing.Experienced in vehicle / bus maintenance and repair.Ability to travel internationally and work in the Customer's environment. Weekends, nights, and long hours may occur.License : Must possess a valid driver's license in home state and no more than one infraction during previous three years. Class B with Passenger Endorsement preferred. If no endorsements held, the ability to obtain needs to be available.Pay Range :
70,000- $85,000 / yrBenefits :
401(k)Dental insuranceEmployee assistance programHealth insuranceHealth savings accountPaid time offProfessional development assistanceRelocation assistanceVision insuranceSUPERVISORY RESPONSIBILITY
NoneSchedule :
Monday - FridayWork Location :
Lancaster CA (Onsite)Job Type :
Full-time