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Network Technician

Network Technician

MetroSysCA, US
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Position Summary :

  • We are seeking a Level 2 Smart Hands Technician with basic scripting knowledge to provide hands-on IT support, troubleshooting, and deployment assistance in a data center or enterprise environment.
  • This role requires a combination of technical expertise, problem-solving skills, and the ability to follow standard operating procedures for hardware and software configurations.

Key Responsibilities :

  • Hardware Support : Install, configure, and troubleshoot servers, network devices, and other IT equipment.

    • Cabling & Connectivity :

  • Perform network patching, cable management, and troubleshooting connectivity issues.

    • Basic Scripting :

  • Utilize scripting languages (e.g., PowerShell, Bash, Python) for automation and troubleshooting tasks.

    • Remote Support Assistance :

  • Act as hands-on support for remote IT teams, following instructions for hardware and software fixes.

    • Device Deployment :

  • Assist with deploying new hardware, including servers, switches, and workstations.

    • Firmware & Software Updates :

  • Support system updates, patch management, and basic configurations.

    • Inventory & Documentation :

  • Maintain accurate records of IT assets, cabling, and infrastructure components.

    • Troubleshooting :

  • Diagnose and resolve technical issues related to hardware, networking, and basic software.

    • Vendor Coordination :

  • Work with third-party vendors for equipment replacements, repairs, and installations.

    • Qualifications & Skills :

  • Technical Knowledge : Understanding of networking fundamentals (TCP / IP, VLANs, DNS, DHCP).

    • Scripting :

  • Basic knowledge of scripting in PowerShell, Bash, or Python.

    • Hands-On Experience :

  • 2+ years in a data center, IT support, or similar technical role.

    • Certifications (Preferred) :

  • CompTIA A+, Network+, CCNA, or equivalent experience.

    • Problem-Solving :

  • Strong troubleshooting skills and ability to work independently.

    • Physical Requirements :

  • Ability to lift 50 lbs, rack and stack equipment, and perform tasks in a data center environment.

    • Preferred Experience :

  • Working knowledge of Windows and Linux operating systems.
  • Experience with ticketing systems (ServiceNow, Jira, or similar).
  • Familiarity with cloud platforms (AWS, Azure, or Google Cloud).
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    Network Technician • CA, US