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ERP Project Analyst

ERP Project Analyst

The Office of Abbey Ajayi, Broward County Tax CollectorBroward County, FL, US
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General Description :

  • The ERP Project Analyst supports the ERP Infrastructure Manager in planning, coordinating, and implementing the Tax Collector’s Office Enterprise Resource Planning (ERP) system.
  • This position assists in overseeing project activities, supervising assigned staff, and ensuring ERP solutions meet operational, financial, and compliance needs.
  • The role acts as a bridge between the ERP Infrastructure Manager, technical teams, and business units, helping to ensure timely, cost-effective, and high-quality project delivery.

Minimum Education and Experience Requirements :

  • Graduation from a four-year college or university with major coursework in Computer Science, Management Information Systems, Business Administration, or a related field.
  • Three (3) years of experience with ERP systems in project coordination, implementation, or support roles.
  • One (1) year in a supervisory or lead role preferred.
  • Experience in government or public-sector ERP systems (such as property tax, revenue collection, or financial management) preferred.

    • Licenses and Certifications :

  • Project management certification (CAPM, PMP, or similar) desirable.
  • ERP platform certifications (e.g., Oracle, SAP, Tyler Technologies, Microsoft Dynamics) preferred.

    • Essential Duties and Responsibilities :

  • Assist the ERP Infrastructure Manager in the planning, execution, and monitoring of ERP implementation, upgrades, and enhancements.
  • Supervise ERP project team members and coordinate daily tasks, timelines, and deliverables.
  • Support the development of project plans, schedules, budgets, and resource allocations.
  • Assist with requirements gathering, process mapping, and system documentation to ensure accurate ERP configuration and alignment with office operations.
  • Coordinate with IT staff, department supervisors, and vendors to ensure integration of ERP modules with other systems, such as tax roll processing, licensing, payments, and collections.
  • Help prepare and facilitate system testing, quality assurance, and user acceptance activities.
  • Track progress against milestones, report issues, and recommend solutions to the Infrastructure Manager.
  • Provide guidance and training to team members and end-users on ERP system functionality and best practices.
  • Assist in vendor management, including reviewing deliverables and ensuring service level agreements are met.
  • Maintain awareness of system security, data integrity, and compliance with applicable statutes and organizational policies.

    • Knowledge, Skills, and Abilities :

  • Understanding of ERP system modules, workflows, and integration points.
  • Familiarity with project management methodologies and tools.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Excellent communication skills to interact effectively with technical staff, business users, vendors, and management.
  • Problem-solving skills and the ability to work collaboratively in a team-oriented environment.
  • Awareness of data security practices and compliance requirements.

    • Work Conditions :

  • Physical Requirements Work is generally sedentary but may require lifting or moving equipment weighing up to 50 pounds.
  • Occasional travel between office locations or data centers may be required.
  • Sensory Requirements Requires visual acuity to work with computer hardware and software, and the ability to communicate effectively both verbally and in writing.
  • Work Environment Office-based with occasional travel for training, vendor meetings, or site visits.
  • May require extended hours during system cutovers, rollouts, or issue resolution.   Powered by JazzHR
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    Erp Analyst • Broward County, FL, US