Community Manager

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Who We Are

South Oxford Management is a leading full-service property management company with a presence in Texas, Georgia, Virginia, New Jersey, Florida, and Connecticut. We are committed to delivering exceptional experiences for our residents and team members alike. Our owners and leadership team bring extensive industry experience, ensuring that quality and excellence are woven into every facet of our operations—from asset management to leasing. We are passionate about creating positive experiences and believe in putting people first. When you become a part of South Oxford Management, you join a supportive team that values learning, encourages idea sharing, and actively engages in team building and community service activities.

How You Will Contribute

The

Community Manager

is the powerhouse that drives the community. They manage and coordinate people, activities, and available resources to provide a seamless community to residents, future residents, visitors, and team members. The Community Manager is responsible for all aspects of the community's operation and performance.

Things You Will Do

Leadership

Hire, train, and supervise all team members through a positive mentoring approach

Empower team members by setting high goals to challenge your team, while also holding yourself accountable for their success

Assist in the hiring process by vetting candidates to select viable candidates

Provide comprehensive feedback to all team members, document and facilitate disciplinary procedures as necessary

Work closely with Maintenance Supervisor to monitor and schedule make‑readies and other maintenance activities like capital projects progress, and preventive maintenance programs

Oversee day‑to‑day business operations of the community

Drive occupancy and NOI through strategic marketing and leasing

Manage resident relations, conflict resolution, and retention efforts

Lead a high-performing team to achieve occupancy, rent growth, and customer service goals

Interface with leadership on occupancy data and service KPIs

Prepare operating budgets and maintain vendor relationships

Financials

Prepare and execute community budget

Prepare weekly and monthly reports

Ensure that rent is collected and posted in a timely manner and bank deposits are made immediately

Maintain open communication with vendors and contractors concerning work scheduling, billing, vendor relations and certificates of insuranceSubmit invoices for payment promptly

Suggest rental rate recommendations to Regional Manager

Have a strong working knowledge of the market and comps

Report liability and community incidents to the required distribution group

Meet financial targets by setting rents, collecting revenue, and controlling expenses.

Ensure compliance with Fair Housing, OSHA, and company policies.

Leasing

Oversee the screening process and vetting of applicants for credit worthiness

Assume responsibility for office and model apartments opening on schedule and in excellent condition

Provide outstanding customer service to residents and future residents

Take pride in the apartment community; visually inspect and address areas of concern, keep community clean and report service needs to maintenance team members

Maintain an organized environment even during busy times

Customer Service

Build relationships with residents through courteous and timely response to needs and concerns

Think safety first and ensure that unsafe conditions are corrected promptly

Visually inspect / prepare entire property (office, models, compactor, vacant, curb appeal and amenity areas) daily for cleanliness.

Inspect and touch up model and vacant units. Responsible for maintaining work area and office cleanliness

Perform additional duties as assigned by district or regional manager

Things You Need

High School diploma or equivalent; bachelor’s degree preferred

Three or more years of experience in property management with at least one year as a Community Manager

Willing to work flexible schedule including weekends and holidays

A sharp, professional appearance

Must be able to walk the property which includes climbing stairs

Must be able to bend, stoop, squat, kneel, climb stairs, push, pull, reach, carry supplies

Stand for extended periods of time

May be required to lift to 25 pounds without assistance

Skills

Dynamic team leadership and communication abilities

Working Knowledge of Fair Housing Laws

Working knowledge of Affordable Housing programs

Proficiency in Microsoft Office (Word, Excel, and Outlook)

Able to multitask and meet deadlines in a timely manner

Knowledge of Yardi or other industry software preferred

What We Will Provide You

South Oxford Management LLC

provides a range of insurance options and benefits for our full-time team members. Including :

Medical / Rx

Dental

Vision

Employer Paid Life / AD&D

Voluntary Life / AD&D

Short Term Disability

Long Term Disability

Employee Assistance Program

Accident Plan

Hospital Indemnity Plan

Critical Illness Plan

Legal / ID Theft Protection

Pet Insurance

401(k) Retirement w / Match + Immediate Vesting

Paid Holidays and Time Off (3+ weeks)

Rent Discount (30%)

Tuition Reimbursement ($2,000 / year)

Paid Parental Leave (4 weeks)

Employee Referral Bonus

Employee Rewards and Recognition

You’re exceptional. Let us make you feel it. Join our team.

South Oxford Management LLC is proud to be an Equal Opportunity Employer EOE / M / F / D / V / SO. South Oxford uses E-Verify, a web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States through the U.S. Department of Homeland Security and the Social Security Administration, where permitted by state law.

South Oxford Management LLC is committed to providing a workplace that is free from the use, sale, possession, or distribution of illegal drugs and alcohol as well as free from the abusive use of legal drugs or alcohol. All job applicants are required to take and successfully complete a drug and / or alcohol test before they will be permitted to begin employment. Applicants that refuse to take a test or do not cooperate with the test representatives will not be permitted to begin employment. If a test yields a positive result for drugs or alcohol, the Company may withdraw the offer of employment to an applicant where permitted by state law.

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