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Medical Assistant

Medical Assistant

Genesis OB / GYNTucson, AZ, US
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Job Description

Job Description

JOB DESCRIPTION

Summary :

The Certified Medical Assistant primarily provides clinical and administrative support to our OB / GYN physicians and other clinical staff. This position requires strong communication and organizational skills and be able to be empathetic towards patients while maintaining confidentiality and professionalism.

Essential Functions :

  • Responsible for verifying patient information by interviewing patient; recording medical history; confirming purpose of visit.
  • Prepares patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
  • Responsible for collecting and preparing laboratory specimens, giving patients injections and drawing blood.
  • Secures patient information and maintains patient confidence by completing and safeguarding electronic and paper medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
  • Informs patients by transmitting physician's orders and questions about surgery.
  • Maintains a safe, secure, and healthy work environment by establishing and following standards and procedures, complying with legal regulations.
  • Assist with sterilizing equipment / maintain proper working knowledge of the Autoclave.

Primary Duties :

  • Prepare exam rooms for patients including stocking with proper supplies and cleaning after each patient visit.
  • Manage the flow of patients to optimize the physician’s schedule.
  • Maintain accurate and timely patient documentation in EHR system.
  • Assist provider with in-office exams and procedures while ensuring patient comfort.
  • Educate patients on reproductive health, prenatal care, contraception, and other health related concerns.
  • Respond to (patients / vendors / employees)
  • Maintain efficient supplies on hand and place appropriate orders to maintain supplies.
  • Sterilize equipment and exam rooms after each patient visit.
  • Coordinate and collaborate with team members.
  • Schedule patients for visits and follow ups.
  • Aide in answering phones, checking in and out of patients when needed.
  • Other duties as assigned.

    • Knowledge, Skills, and Abilities :

  • Strong knowledge of medical terminology.
  • Knowledge of patient care techniques, administering injections, drawing blood, taking vitals and performing basic lab tests.
  • Knowledge of sterilization processes.
  • Ability to manage multiple tasks efficiently in a fast-paced environment.
  • Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.
  • Excellent communication and interpersonal skills.
  • Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.
  • Ability to collaborate in a team environment.

    • Work Environment

  • May require occasional travel or overtime.
  • Work is performed in a professional healthcare setting.
  • This position operates in an office setting. This role routinely uses standard office equipment such as computers, phones, and photocopiers.
  • Exposure to communicable diseases, blood-borne pathogens, and toxic substances in the work environment.

    • Physical Demands

  • Ability to lift and move medical equipment and supplies up to 25 pounds.
  • Extended periods of standing and walking.
  • Manual ability for handling instruments and equipment.

    • Education

  • Must have a current valid certification as a Medical Assistant or Certified Nurse’s Aide.

    • Experience

  • Experience and knowledge of an EMR preferred but not required.

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    Medical Assistant • Tucson, AZ, US